• Be a subject matter expert on the company’s expense policies and processes
• Perform detailed expense research and credit card account reconciliations, and provide guidance to business partners at all levels of management
• Work proactively to resolve inquiries in a timely manner and communicate clearly and concisely to our business partners
• Supervise our outsourced team and ensure metrics are met (eg. expense report audit and ticket response SLAs), manage escalations, and coach and train as needed
• Lead cross-functional projects and initiatives related to AMER Expense
• Meet SOX compliance requirements; enforce and recommend improvements to company policies, internal controls, systems and processes
• Propose and implement best practices that simplify, standardize, and scale how we work; roll out processes and systems in the region, justify and document regional/local exceptions due to local requirements
• Partner with our team’s regional expense Leads and key cross-functional teams including Accounts Payable, Business Technology, Sourcing, Procurement, F&S, Controllership, Accounting, Legal, and executive leadership support

Skills/Experience

• BA/BS degree required, Business, Finance, or Accounting concentration or equivalent experience preferred. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• 3-5+ years experience in an Expense Lead role with a comparably-sized global company (preferably technology or related industry)
• Experience with major Expense reporting system required (e.g. Concur)
• Understanding of end-to-end expense report process and corporate credit card program management
• Ability to multi-task and prioritize effectively in a fast-paced environment
• Excellent written and verbal communication skills, including sound judgment on when to escalate
• Strong collaboration and teamwork skills across all management levels
• Ability to identify and drive process improvement
• Experience in managing an outsourced service team would also be an advantage

​This role is hybrid and goes into the office 3 days per week in Indianapolis, IN or Atlanta, GA.

#LI-Hybrid