With over 1.3 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.”  

We are currently seeking a highly skilled Supplier Manager to oversee and manage our service provider relationships in compliance with APRA CPS 230 requirements within our Product & Sales division.  

Reporting to the General Manager Product & Sales, you will ensure ensuring operational risks are mitigated, and business continuity is maintained. 

The Role 

• Managing service providers in alignment with APRA CPS 230 and RAC’s Service Provider Management Policy. 

• Conducting due diligence and risk assessments for service provider agreements. 

• Developing and negotiating contract terms, conditions, and service level agreements (SLAs). 

• Monitoring and reporting on service provider performance against SLAs and KPIs. 

• Ensuring contracts are compliant with regulatory requirements and internal policies. 

• Maintaining a register of material service providers. 

• Collaborating with internal departments including Legal, Compliance, and Risk Management teams to ensure cohesive service provider management. 

• Acting as the primary point of contact for service provider performance and contract-related issues. 

• Providing training and guidance to internal stakeholders on compliance and service provider management. 

What We’re Looking For 

• Experience in supplier/provider management, procurement, or contract administration. 

• Strong knowledge of legal agreements, cyber security standards, and IT risk management practices. 

• Proven expertise in governance, risk, and compliance within the financial services industry. 

• Exceptional negotiation, communication, and interpersonal skills. 

• Demonstrated ability to manage multiple contracts and relationships effectively. 

• Analytical and problem-solving capabilities to address supplier-related challenges. 

• Experience conducting commercial due diligence and fostering strong supplier relationships. 

• Understanding of APRA CPS 230 and operational risk management principles is highly desirable 

What can we offer you? 

• A workplace culture where our people feel valued, respected and empowered 

• Work in flexible ways that meet work/life commitments and support wellbeing 

• Be part of a purpose led organisation that gives back to the WA community 

• An environment that values ongoing career development  

• Free Roadside Assistance and discounts on RAC products and services including Holiday Parks and Resorts, Security, Finance, Auto Services and Insurance 

• Opportunities for community engagement and corporate volunteering  

If you’re a proactive and detail-oriented professional with a passion for contract management and compliance, we want to hear from you! 

Applications Close Monday 16th December 2024.