Food & Beverage Ambassador

Posted:
2/10/2026, 6:42:03 PM

Location(s):
California, United States ⋅ Cupertino, California, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.

我們誠邀才華出眾的您,把握美高梅中國事業​機會,與金獅再闖另一座高峰。

Job Responsibilities:

  • Provide excellent and professional service to guests when seating them in the restaurant according to designated rotation plans
  • Handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests
  • Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily

Job Requirements:

  • At least 6 months’ F&B experience, with 3 months’ experience in upscale restaurants of international hotel chains
  • Bachelor’s degree in related fields being an advantage
  • Fluent in Mandarin or Cantonese, English being an advantage