At Petit Forestier Group, every employee is a talent. Through your expertise and skills, you'll help us to improve quality of life by mastering the cold chain.

Why join us?

• A dynamic and stimulating environment within the Group, with the ambition of becoming the world leader in sustainable refrigerated rental.

• A dynamic team ready to take on new challenges every day.

• Opportunities for development and continuous training, through an integrated E-Learning tool.

Reporting hierarchically to the Service Desk Manager, your role will be: • Taking calls throughout the IT scope (network, head office and subsidiaries); • User support and advice; • Solving first-level problems in office automation and business applications by repeating the procedures put in place for similar problems already solved; • Managing user requests (receiving, processing, diagnosis and follow-up); • Use and use of the help desk tool. Complementary mission: • Improvement of management procedures (intervention, applications, etc.)With a minimum Bac + 2 computer training, you have a first experience in a similar position. Autonomous and dynamic, you show a real interest in the function. You have perfect command of the Windows environment and office tools, as well as the Google environment. • Technical Skills:Microsoft Windows and Office, Google Apps, ServiceNow • Knowledge of CEGID, Salesforce, or other ERP/M3/INFOR application environments is appreciated. You are fluent in English and French.

You'll be part of a team that embodies the Group's values: passion, service, commitment and agility.

Petit Forestier Group is committed to diversity, equality and inclusion for all its employees.

The company also offers a wide range of internal opportunities, depending on employees' projects: geographical mobility (in France or abroad), internal promotion, change of profession.

Petit Forestier Group, a job that makes sense.