Saint Luke’s East Hospital in Lee's Summit is seeking a Patient Access Representative to join our team. You will conduct professional patient interviews, obtaining demographic, financial, and biographical information. This position is responsible for the delivery of quality performance and service excellence. This position will float to different areas of the hospital to assist with coverage in the Patient Access department.

Shift Details: This position is 20 hours per week: candidate must have availability Monday- Friday 5:30am-6:00pm, Saturday and Sunday 6:30am-12:30pm

Responsibilities: 

• Understands insurance terminology 

• Obtains information to appropriately bill payors 

• Verifies patient insurance eligibility 

• Confirms benefits eligibility 

• Gather statistical information in compliance with federal and state regulations 

• Completes payment transactions by using proper negotiating techniques to professional collect money owed by our Patients and Guarantors 

• Makes referrals to appropriate financial resources, such as payment plans and lines of credit 

We are looking for someone that is excited about working with people and has a positive attitude. The ideal candidate has strong computer and critical thinking skills and can multitask in a fast-paced work environment. 

 Why Saint Luke’s? 

We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees: 

• Medical health plans 

• Tuition reimbursement 

• Paid time off 

• Retirement contributions 

• Employee Assistance Program