The Digital Money Movement Risk Manager is critical in supporting U.S. Bank’s enterprise platform digital strategy and tactical execution. The role reports directly to the Digital Money Movement Platform Leader within the Digital Risk organization.

A successful candidate will have a demonstrated ability to strategically frame operational, BSA/AML, compliance and regulatory risk controls within a customer-centric approach to optimally balance risk management and customer experience.

This role will support or co-support one or more of the Bank’s digital platform teams (Authentication, Identity, KYC, Sales & Onboarding, Money Movement, etc.) and will be expected to partner closely with product owners and risk managers from across the organization to ensure strategic roadmap alignment; control inventory and documentation; issue remediation; and change management oversight.

This role will interface and collaborate with senior leaders and subject matter experts across the enterprise; including business line risk & product leaders, second Line of Defense (LOD), Fraud, Technology & Operations, Legal & Compliance, and User Experience, to strategically design and implement reusable risk management controls across customer segments and engagement channels. The scope of risk management initiatives and responsibilities will encompass—at a minimum—regulatory risk management, product development risk oversight, and control effectiveness analysis.

This role requires a well-rounded ability to evaluate systemic controls from business, technology, fraud, and regulatory lenses. Additional requirements include a team-first approach and keen ability to develop strong working partnerships with internal and external stakeholders, highly effective communication skills with senior-level colleagues and management, and the ability to work independently with a strong bias towards action and problem solving.

Key responsibilities include:

• Driving strategic risk control design and oversight in partnership with impacted business lines and platforms

• Leveraging adept executive presence to drive thought leadership and influence mutually beneficial outcomes

• Engaging business line and risk organizations in a strategic risk consultant capacity to define and implement risk control enhancements to enable best-in-class digital features and services

• Designing enhanced risk controls with an explicit awareness of customer experience and minimizing friction

• Key Risk Indicator (KRI) reporting & monitoring to assess control efficacy and perform root cause analysis/resolution

• Developing design requirements for proof-of-concept work (i.e., Champion-Challenger testing)

• Ongoing enhancements of business intelligence reporting, including fraud loss projections and customer experience

• Interface with other EFCC, Fraud, and similar risk groups within first and second LOD to ensure appropriate oversight of digital platform product development

• Develop and present executive-level communication associated with risk oversight initiatives

• Build and maintain effective working relationships with key stakeholders

• Audit support & issue remediation

Basic Qualifications

- Bachelor's degree, or equivalent work experience
- Typically more than 10 years of applicable experience

Preferred Skills/Experience

• Thought leadership and consensus building for complex topics

• Experience with one or more Agile methodologies

• Demonstrated ability to analyze data to make informed business decisions

• 5+ years’ experience in risk management, product development or similar role within banking, fintech, financial services, or related industry and applicable certifications

• Experience designing, measuring, and reporting product or business line KRIs and/or KPIs

• Enthusiasm for solving complex problems that mitigate risk and deliver a best-in-class customer experience

• Strong problem-solving skills and ability to find creative solutions independently or as part of a team

• Demonstrated ability to influence and lead strategic discussions about customer experience and managing risk, fraud, operational and regulatory risks

• Excellent presentation, interpersonal, written, and verbal communication skills

NOTE:  This role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.