Admin Coordinator, West Africa

Posted:
11/20/2025, 5:10:59 PM

Location(s):
Lagos, Lagos State, Nigeria ⋅ Lagos State, Nigeria

Experience Level(s):
Mid Level

Field(s):
Customer Success & Support

Job Purpose

Coordination of administration of Nigeria West Africa Cluster offices and first point of contact for related support functions and service providers. Provision of secretariat/Administrative support to the Commercial manager and the functional leadership team.

Key Accountabilities

Office coordination and management

  • Coordination of admin support and resource management
  • Act as representative of Admin functions with leadership
  • Ensure that office supplies and services are maintained at appropriate levels
    • Monitor service levels
    • Monitor inventory
    • Ensure that contract service levels are met
    • Collaborate with procurement to ensure cost-effectiveness

Corporate Admin

  • Support Functional Leads and Country Manager in administration of all administrations related to Pfizer entity
    • Nigeria Office, Ghana, Senegal, and Ivory Coast 3rd party offices
    • Coordination of stakeholders / signatories relating to legal entity
    • Ensure requisite registrations and documentation are up-to-date
    • Management and retention of related visas

Selected Commercial Manager admin

  • As agreed with CM
    • Calendar management
    • Travel planning and visa processing
    • Commercial meetings planning
    • Additional tasks as required

Global Operations

  • First point of contact for Global Ops - Dubai
  • Interface with local contractor (Broll)
  • Ensure that site is maintained to Pfizer defined standards
    • Physical site inspections weekly
    • Review of Broll invoicing
    • Oversight of maintenance (planned and one-off)
      • Requirements
      • Costs
      • Timeliness
  • Provide strategic recommendation to CM / Global Ops re site maintenance, development and usage

Visitor Travel Management

  • Manage protocol and coordinate local travel itinerary for Pfizer colleagues travelling to Lagos
    • Liaise with relevant functions; assistants, security, logistics providers
    • Liaise with embassies and airlines (travel agencies) for visas and flight routings
    • Assist with Visa applications, immigration activities as required

Additional projects as required by Commercial Manager

  • EHS point of contact
  • HR support as required
  • ISO support as requested

Job Specific Technical/Functional/Professional Competencies:

  • Business acumen
  • Acts decisively
  • Seizes accountability
  • Holds people accountable
  • Ability to plan in short and medium term
  • Ability to prioritise and manage time well
  • Ability to work successfully within a complex corporate environment
  • Computer and data management skills
  • Ability to work with little or no supervision
  • Strong interpersonal, influence and communications skills

Experience and Knowledge 

  • 3 years or more in similar position E.g. Office management, PA
  • Further education in management, finance, HR advantageous
  • MS Office competent
  • Good written and verbal communication skills

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Administrative