Posted:
8/26/2024, 5:36:55 AM
Location(s):
Cincinnati, Ohio, United States ⋅ Ohio, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
We are seeking a proficient data entry, 10-key specialist to join our deposit processing center at 5065 Wooster Road, Cincinnati, Ohio. This is a permanent, 35-hour position that is eligible for full-time benefits.
Performs a variety of document processing and record keeping tasks associated with customer accounts that includes both physical paper and electronic deposits. Functions include preparing physical items for processing on capture devices, performing data perfection/data entry on deposit transactions that require correction, filing/retrieving items as needed, balancing tasks, and other duties as assigned. Tasks are performed in a fast-paced, deadline-oriented environment. Responsibilities may also include customer service duties such as answering customer inquiries, resolving customer problems and responding to internal and external customer requests for information. Variety and complexity of tasks will vary based on employee expertise and grade level.
Set schedule: Sunday-Thursday 11:30 pm-7 am (Friday morning)
If hired, you will need to be able to attend a Monday - Friday, 2nd shift schedule for approximately 2-weeks.
Salary starts at $20 per hour but is based on data-entry and 10-key experience at time of offer. This position is also eligible to earn an additional 10% shift premium while working these hours.
Basic Qualifications
- High school diploma or equivalent
- Three to five years of experience in clerical and customer service activities
Preferred Skills/Experience
- Ability to perform multiple tasks
- Strong PC skills
- Proficient and accurate 10 key/data entry skills
- Physical requirements could include lifting trays of work, pushing carts of work, standing or sitting for extended periods of time, and repetitive data entry
- Ability to work within strict deadlines in a fast-paced environment
- Strong prioritization and organization skills
- Strong communication skills
- Ability to identify, analyze and resolve exceptions through data interpretation
#TPSS
#USBOps
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.00 - $22.00Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.Website: https://www.usbank.com/
Headquarter Location: Minneapolis, Minnesota, United States
Employee Count: 10001+
Year Founded: 1863
Industries: Financial Services