Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : MySQL Database Administration
Good to have skills : IBM DB2 Database Administration, Oracle Applications DBA
Minimum 3 year(s) of experience is required
Educational Qualification : Bachelor's degree

Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring smooth system operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide ongoing support to clients, addressing their technical issues and ensuring their satisfaction. - Troubleshoot system and application problems, identifying root causes and implementing effective solutions. - Collaborate with cross-functional teams to resolve complex issues and improve system performance. - Stay updated with the latest industry trends and technologies to enhance system operations. - Assist in the development and implementation of system enhancements and upgrades. Professional & Technical Skills: - Must To Have Skills: Proficiency in MySQL Database Administration. - Good To Have Skills: Experience with Oracle Applications DBA, IBM DB2 Database Administration. - Strong understanding of database management principles and best practices. - Experience in performance tuning, query optimization, and database security. - Knowledge of backup and recovery strategies for ensuring data integrity. - Familiarity with database monitoring tools and troubleshooting techniques. - Ability to analyze complex database issues and provide effective solutions. Additional Information: - The candidate should have a minimum of 3 years of experience in MySQL Database Administration. - This position is based at our Hyderabad office. - A Bachelor's degree is required.

Bachelor's degree

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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