We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few   

• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

• A hybrid work model that truly balances work and personal life

• Opportunities for learning, training and development, and much more... 

Do you describe yourself as organized and customer service oriented? Do you have a keen interest in entrepreneurship? Come support our team of account managers in the Alberta North Territory and help them contribute to the growth of Canadian entrepreneurs.

POSITION OVERVIEW 

As a Client Support Coordinator, you deliver outstanding customer service to BDC’s clients by meeting their individual needs. You demonstrate team spirit and collaboration by providing administrative, sales, marketing and business development support to the members of your team. If you are looking for an organization that invests in your talent, this is your opportunity to join our committed and diverse team.

CHALLENGES TO BE MET 
In a typical week, you would: 

• Exercise your analytical skills by actively participating in developing client portfolios in order to uncover financing opportunities and develop innovative value-added solutions that meet clients' needs;

• Contribute to marketing initiatives by organizing events, campaigns and activities, including preparing marketing communications and providing on-site logistical support;

• Prepare letters, proposals and/or contracts to clients and professionals, in accordance with the specified process. You would use your exceptional organizational skills to ensure the accuracy of information, prepare documents and forms and provide efficient and timely follow-up;

• Process client requests in a timely manner to meet required service delivery standards;

• Maintain business relationships with various external organizations and help promote BDC's financing & advisory services with influencers and prospects;

• Use your financial knowledge to perform pre-qualification and risk-rating activities for BDC Financing clients and prospects, as well as conduct initial interviews with clients, among other activities.

WHAT WE ARE LOOKING FOR 
If you can answer YES to the following questions, you could be the person we are looking for!

• Backed by your experience in customer service, are you someone who demonstrates initiative and knows how to listen and identify sales opportunities?

• Do you have significant experience in the financial services, banking or sales industry?

• Are you described as someone who is highly organized and able to prioritize effectively, so that you consistently meet deadlines?

• Are you known for your capacity to readily adapt to change?

• Do you have a bachelor's degree in business administration or a related field?

We're a different kind of bank. We're go getters. Innovators. Growth engineers. If you want to join an organization that is one of the top 100 employers in Canada, apply today!

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at [email protected].

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.