Job Description:

Job Description:

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services that drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship.

What to expect?

As an Integration Solutions (IS) Service Line Architect (SLA), you will lead the design, development, and delivery of modern ITSM and End-to-End Service Management solutions. Acting as the offering specialist, you will cover DXC Offerings & Capabilities across DXC Platform X™, Enterprise Service Management (ESM), Service Integration & Management (SIAM), and ITSM Tool Integrations. Your responsibilities include ensuring solution quality, delivery feasibility, risk mitigation, and cost management.

You will collaborate closely with clients, pursuit teams, and leadership to define and deliver complex customer solutions using DXC Platform X™. With experience in deploying large-scale End-to-End Enterprise Service Management solutions, you will identify business opportunities and drive profitable success. Your strong relationship-building skills will be key to your success in this role.

DXC Platform X™ is our data-driven intelligent automation platform that enables customers to accelerate their journey to resilient, self-healing IT across their entire IT estate. The platform empowers IT teams to detect and resolve issues quickly, and automatically predict and prevent future problems before they happen.

Location: Germany

Responsibilities:

• Provide high-level and detailed consultative solutions and technical sales support for selected customer opportunities. Understand business requirements and be able to translate them into technical requirements.

• Perform in-depth and high-level technical presentations for customers, partners, and potential clients. 

• Provide consultative support to other Solution Architects/Leaders and deal teams. 

• Mentor other Service Line Architects in the assigned opportunities. Exhibit leadership and be viewed as a leader by senior management, peers, partners, company, and customers. 

• Gather product requirements from field and customer and aggregate and submit findings to portfolio/practice to drive refinement of solutions and offerings.

• Drive add-on sales and business opportunities during the entire process in order to contribute to increased sales volumes. 

What do we expect?

• Fluent in written and spoken German and English.

• Minimum 5 years of systems integration experience and at least 3 years as a solution architect

• Extensive expertise in providing leadership during customer business discussions, requirements and needs analysis (financial drivers, impacts, and restrictions) and creating technical solutions.

• Proven track record with IT customers 

• Extensive knowledge and experience with modern ITSM tools, ITIL and API technologies, solutions, and architectures. 

• Experience in the integration and proposal of 3rd party suppliers/products. Able to work with and manage customized solutions and products, including 3rd party products. 

• Expertise in digital solutions across enterprises, ITSM tooling software (especially ServiceNow or similar products), Enterprise Service Management solutions, service integrations using API-based policies, and ITIL 4.

• Familiarity with AI(Ops), intelligent automation, lean and analytics, tooling for discovery, monitoring, and patching, data lakes, modern catalog management, and experience with ServiceNow, SMAX, or Remedy is a plus

Your benefits:

• Flexible working time models

• An attractive salary package

• Training and mentoring to support your career

• Opportunity to work with cutting-edge technologies and products in state-of-the-art enterprise environments, providing services to a variety of worldwide customers' infrastructures.

• Demanding and varied customer projects at one of the world's largest and most successful IT service providers paired with opportunities for rapid advancement and challenging activities with a high degree of freedom and responsibility

DXC Technology stands for equal opportunities, namely we do not discriminate on the basis of race, religion, color, sex, age, disability or sexual orientation.  All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.

Thank you for taking time reviewing our job ad. If you believe this is the right match for you, please do not hesitate to apply. We are eager to learn more about you!

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.