Team Lead - Patient Transportation - Days

Posted:
9/10/2024, 5:02:02 AM

Location(s):
Missouri, United States ⋅ Lee's Summit, Missouri, United States

Experience Level(s):
Senior

Field(s):
Customer Success & Support

Job Description​

The Opportunity: 

Saint Luke's East in Lee's Summit is looking for a Team Lead in Patient Transport. Leads will be engaged and complete daily tasks as needed, ensuring patient care and safety come first. They will oversee the execution of day to day operations, and delegates duties as needed.  They will ensure timely service, product quality, safety, and sanitation standards are met. They may serve as the Central Dispatch for their entity in the absences of a Central Dispatcher.  This person will communicate staffing concerns with Transportation Management and Entity level Leadership. Handles customer complaint, follows, understands, and communicates policies and procedures with department staff, and assists with onboarding and coaching staff.

 

Shift Details: 

  • 40 hours per week
  • Monday through Friday
  • 7:00 AM to 3:30 PM

The Work: 

  • Prioritize Transports 

  • Delegate transports  

  • Assign Staff Breaks/Lunches  

  • Communicate with teams related to transport delays      

  • Effectively communicate with Dispatch and, Manager, and Supervisor    

  • Complete team audits as assigned    

 

Why Saint Luke’s? 

  • Minimum starting rates of $17.50 per hour 

  • Evening and Weekend Shift Differential - $1.00

  • Night Shift Differential - $2.00 

We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees: 

  • Medical health plans 

  • Tuition reimbursement 

  • Leave of Absence, PTO, Extended Sick Leave, and various Welfare plans 

  • Retirement contributions 

  • Childcare center 

  • Employee Assistance Program 

Job Requirements

Applicable Experience:

Less than 1 year

Job Details

Full Time

Day (United States of America)

The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.