Posted:
4/10/2026, 10:57:31 AM
Location(s):
Texas, United States ⋅ Irving, Texas, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support
If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.
Job Summary
Responsible for processing Transaction Management workflows, including exception handling, BPEM resolution, and market transaction support. Ensures timely resolution of work queue items in alignment with established SLAs and operational procedures.Job Description
Key Accountabilities
Education, Experience & Skill Requirements
Key Metrics
This role supports a production-based work queue operating between 7:00 AM and 7:00 PM, Monday through Friday. Candidates must be available to work an assigned shift within these hours. The team also supports a rotating Saturday schedule as part of standard operations.
Shift assignments are based on business needs and may change over time. Based on team scheduling needs, shift schedules are reviewed and may be recalibrated approximately every six month
Job Family
Customer ServiceCompany
Vistra Retail Operations CompanyLocations
Irving, TexasTexasIt is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.
Website: https://vistracorp.com/
Headquarter Location: Irving, Texas, United States
Employee Count: 5001-10000
Year Founded: 1882
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Energy ⋅ Renewable Energy ⋅ Sustainability