Job Description

We are a research-driven biopharmaceutical company. Our mission is built on the simple premise that if we “follow the science” that great medicines can make a significant impact to our world. We believe that a research-driven enterprise dedicated to world-class science can succeed by inventing medicine and vaccine innovations that make a difference for patients across the globe.

Global Clinical Supply Operations is seeking a highly motivated individual to serve as labelling specialist in the label design space. Acting as a label document controller and the first point of contact for the team for all relevant stakeholders.

The specialist will design clinical supplies trial labels for primary, secondary, and auxiliary packaging applications within our company’s labelling systems. Utilizing the system to verify correct labels are produced according to clinical Good Manufacturing Practices (cGMPs).  The specialist will support in process improvement, KPIs, capacity calculation initiatives.

The successful candidate should have a working knowledge of clinical labelling, packaging and or operations planning, including the understanding that all clinical supplies and associated documentation are processed according to Standard Operating Procedures, study protocols, Good Manufacturing Practice /Good Documentation Practice and appropriate company safety requirements to meet exacting standards defined by our company, the Food and Drug Administration (FDA) and European Union (EU) or other international regulatory agencies.

Responsibilities:

• Originate, design and verify label models in the SAP Labelling Solution.

• Support process improvements with the aim of increasing quality, customer satisfaction and efficiency.

• Work in partnership with the Team Lead and key area leads from Operations Planning, Master Planning, MLBL Coordination, Label Production, Packaging, Logistics, and Quality to develop process improvements, resolve issues and implement changes.

• Monitor production schedule from a weekly, monthly and quarterly perspective and supporting the team lead with controlling group head count and employee utilization.

• Advance Operational capabilities by identifying new opportunities, seeking input from key stakeholders, and implementing ideas.

• Support the team, including problem solving and proactive escalation to the next level if needed.

• Support local and global label projects (organize, host meetings, delegate tasks etc.)

• Review standard operating procedures and job aids for packaging and labelling activities.

• Participate and support internal and external audits.

• Recommend process improvements in regular Operations meetings to enhance the efficiency of the operations team.

• Coordinate and Train new employees.

Your Profile:

• Bachelor’s Degree preferred or apprenticeship in relevant field with at least three years of relevant experience in Pharmaceutical Operations, preferably in a clinical supply related area.

• A minimum of three years of relevant experience in supply chain or operations.

• Ability to collaborate effectively, across functional boundaries, in multi-cultural environments to align stakeholders and drive technology transfer strategies and solutions.

• Demonstrated problem solving, effective verbal and written communication and strong interpersonal skills.

• Strong understanding of clinical supplies and supply chain with relevant regulatory and GMP requirements.

• Ability to establish clear goals, delegate effectively and hold self and others accountable.

• Ability to succeed in a dynamic environment with flexibility to respond to changing priorities.

• Well-developed and effective team facilitation and leadership skills and ability to establish inclusive team environments.

• Proven project and team management skills.

• Prior background with SAP is beneficial.

• Diligent and quality oriented.

THE COMPANY

Our Company has had a presence in Switzerland since 1963. With a regional office and manufacturing/packaging facility, Lucerne is considered the center of operations. Approximately 1,000 people work collaboratively at the four Lucerne locations (Tribschenstrasse, Citybay, Schachen and Kriens). A fifth location has been established in Zurich, aimed at accelerating the development and commercialization of many of our company’s medicines and vaccines, which supports our mission to save and improve lives around the world.

We are proud to be certified as a “Top Employer Switzerland” and “Top Employer Europe” showing the company’s commitment to our employees and the community around us.

Our Werthenstein BioPharma site in Schachen is where we conduct cutting-edge research, develop and analyze new biological agents, produce new products and supply clinical trial products for global clinical studies. The site is also home to one of our global forensic laboratories where we carefully monitor our products through the supply chain to ensure security and safety for our patients.

Who we are …

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Not Applicable

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

03/29/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.