Posted:
4/9/2026, 4:41:03 PM
Location(s):
Western Australia, Australia ⋅ Perth, Western Australia, Australia
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Provide excellent customer service by managing parts inquiries, requests, and quotes.
Handle phone services and ensure a professional customer experience.
Use APG systems to manage parts and inventory.
Address customer escalations and maintain order records.
Meet KPIs and focus on continuous improvement.
About You:
We are looking for someone who is:
Energetic Team player.
Passionate about customers and service.
Experienced in customer service, with strong relationship-building skills is highly desirable.
A self-starter with a proactive, solutions-focused mindset.
Reliable, punctual, and a confident communicator.
Prior experience with Parts check and(or) Repair Connection systems is highly desirable.
Benefits:
APG 'Me' Day: A paid, flexible day for team members to use as they wish.
Paid Parental Leave: Newly introduced paid parental leave for permanent employees.
Training: Comprehensive training, support, and resources provided.
Business Perks: Exclusive discounts with retailers like Repco, NAPA, AMX, and Motion Industries.
Events: Regular team catch-ups, monthly events, and annual awards.
Wellbeing: Free, confidential Employee Assistance Program (EAP) for you and your family, including financial and legal counselling.
Diversity: A diverse team with varying ages, nationalities, abilities, and cultures.
Security: A 30-year strong and growing business.
About The Work Environment…
Now is the perfect time to join our dynamic team as we focus on continuous improvement, technology, and safety. We are driven to provide the best customer experience and need individuals to help us reach our goals. It all starts with you.
Interested…
Please click on the "Apply" button and submit your resume and cover letter.
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GPC Asia Pacific is an equal opportunity employer.
Website: https://www.genpt.com/
Headquarter Location: Atlanta, Georgia, United States
Employee Count: 10001+
Year Founded: 1925
IPO Status: Public
Industries: Automotive ⋅ Electronics ⋅ Industrial ⋅ Logistics ⋅ Manufacturing ⋅ Service Industry