Intern - Technical Support EAM

Posted:
9/19/2024, 2:35:19 AM

Location(s):
Ohio, United States

Experience Level(s):
Internship

Field(s):
Customer Success & Support

Job Summary:

The Technical Support Intern position at AssetWorks provides an opportunity for individuals to gain experience in the technology sector, specifically in software troubleshooting and customer service. The internship offers hands-on experience in navigating various technological challenges, improving communication skills, and enhancing technical knowledge. AssetWorks is implementing a fresh approach to technical support through its intelligent swarming methodology, which eliminates hierarchical tiers and encourages knowledge-sharing among its staff. The internship provides a dynamic and supportive environment for interns to learn and grow professionally.

Job Description:

The Technical Support Intern at AssetWorks will be at the forefront of our customer service efforts, providing essential support to both our internal and external customers. This role is perfect for those looking to immerse themselves in the technology sector, offering a firsthand look at software troubleshooting and customer support. Interns will learn to navigate various technological challenges, all while enhancing their communication skills and technical knowledge.

This division of AssetWorks, we are pioneering a fresh approach to technical support within the Enterprise Asset Management (EAM) customer space with our intelligent swarming methodology. This strategy eliminates traditional hierarchical tiers, fostering a collaborative, knowledge-sharing culture. Our environment is dynamic and supportive, designed to promote learning and professional growth, making it an ideal setting for interns eager to explore the tech industry.

Worker Type:

Student (Fixed Term) (Trainee)

Number of Openings Available:

1