Posted:
3/26/2026, 3:18:53 PM
Location(s):
Maharashtra, India ⋅ Pune, Maharashtra, India
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
Customer Success & Support
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Calendar Management, Travel Management, Meeting & Events coordination, Time & Expense Submission, Other Administrative Support
Prepare a range of non-routine correspondence according to company guidelines
Arrange and coordinate meetings/conferences in liaison with the Meeting and Events Planning team when applicable. Handle routine and non-routine logistics (e.g.contact meeting participants and coordinate responses, compose meeting materials and follow-up correspondence with input and review by Executive).
Coordinate work with third-party suppliers – both internal and external – to address support needs and issues on behalf of the executive
Arrange conference calls, video conferences or data conferences occasionally involving a global audience
Anticipate travel needs of executive and independently coordinate complex travel arrangements, typically involving multiple changes and destinations based on understanding of executive’s availability and obligations. Support with travel documentation and procedures (itineraries, visa/passport procedures).
Prepare draft proposals and presentations with direction from Executive and/or support from other individuals or service departments, as necessary
Review and sort paper-based and electronic mail, identify action required and take action where appropriate
Assist with miscellaneous complex administrative tasks (i.e.locate and complete standard Accenture forms, provide invoicing and accounts reconciliation support, maintain voicemail/email distribution lists, may manage time and expense reports)
Manage potential complex calendar / diary activity, including coordination of appointments for executives as well as extensive rescheduling. Keep executives informed as needed
Develop relationships with executives’ clients and their EA’s
Provide telephone support (i.e. Answer calls promptly and courteously). Act as executives’ representative to independently handle calls
May record and monitor work requests into the tracking tool in a timely manner according to local capabilities and guidelines.
Maintain voicemail and email distribution lists
Key Skills
Be able to adapt to changes in business priorities
IT & Microsoft office skills (Word, Excel, PowerPoint, Outlook).
Strong interpersonal skills with confident to interact with people at senior levels
Mastery of stakeholder's relationships and collaborative working with colleagues and peers of all levels.
Proactive display initiative and work well under pressure
Effective team player, flexible and with the ability to work independently
Excellent written and verbal English
Excellent organisational skills and ability to prioritize effectively
High level of accuracy
Excellent customer services skills
Ability to independently solve problems and make recommendations.
Sense of confidentiality, discretion
Strong diary management (multiple diaries)
Experience booking complex international travel
Sound like you? In this role, your key responsibilities will include:
Providing an advanced level of executive support to various executives with complex organizational responsibilities.
Liaison between the executives and his/her organization.
Independently completes assigned non-routine tasks to meet goals under supervision and may work in a team environment.
Requires a good understanding of the executives’ organization, along with the business knowledge to communicate and work effectively with the executive’s organization and clients.
Location:
On-site –Pune, MHScheduled Weekly Hours:
48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Website: https://www.us.jll.com/
Headquarter Location: Chicago, Illinois, United States
Employee Count: 10001+
Year Founded: 1783
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Commercial ⋅ Real Estate