What Application Development & Maintenance contributes to Cardinal Health
Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.

We are seeking a highly skilled Engineer, ServiceNow Platform Developer responsible for designing, developing, and implementing ServiceNow solutions that align with business requirements. In this role you will design and implement scalable, secure, high-performing ServiceNow solutions and optimize ServiceNow capabilities to support IT Service Management (ITSM), and various other modules.

Responsibilities

• Design, develop, and implement applications and integrations on the ServiceNow platform to meet business requirements
• Develop and implement integrations between ServiceNow and other enterprise systems using API’s and other integration tools.
• Design automated processes using tools like Flow Designer, Workflow Editor, ServiceNow Studio and Integration Hub.
• Perform unit testing, UAT, and manage code movement (update sets) to production
• Execute software installations, creation, configuration, and loads
• Create and maintain release notes, user guide, and knowledge base documentation.
• Participate in platform communities and stay up to date on new software technologies and best practices
• Promote ServiceNow best practices and recommend out of the box solutions where appropriate.
• Support and guide Citizen Developers in using App Engine Studio and low-code/no-code tools, ensuring compliance with governance policies.
• Recommends process improvements and displays a continuous improvement mindset
• Troubleshoot issues, provide ongoing support, and implement system enhancements. 
• Document technical designs, configurations, and development processes for knowledge sharing and compliance.

 Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred. Advance Degree, preferred.
• 4-8 years of experience, preferred
• 4+ years of hands-on experience in developing enterprise software and solutions
• ITIL v4, CSA, CSD or CIS Service Now Certifications is a plus
• Experience with integration components such as SSO, LDAP
• Experience with web technologies such as AJAX, XML, CSS, HTML, JavaScript, Web Services (SOAP, REST)
• Experience with databases and data-driven web applications
• Experience in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design, and/or software engineering principles
• Understanding of Incident Management, Change Management, Configuration Management, and Release Management as it relates to ITIL
• Experience with a scripting language, such as PowerShell, Perl or Python, preferred
• Experience with GCP, AWS, or Azure Cloud Infrastructure, preferred
• Hands-on experience with UI Builder for creating modern, responsive user interfaces
• Experience in building and customizing Workspaces and Next Experience Workspaces
• Familiarity with ServiceNow App Engine Studio and low-code/no-code development
• Experience with ServiceNow AI Control Tower is a plus

What is expected of you and others at this level

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
• May contribute to the development of policies and procedures
• Works on complex projects of large scope
• Develops technical solutions to a wide range of difficult problems
• Solutions are innovative and consistent with organization objectives
• Completes work; independently receives general guidance on new projects
• Work reviewed for purpose of meeting objectives
• May act as a mentor to less experienced colleagues

Anticipated salary range: $94,900-$135,600

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 03/14/2026 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

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Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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