Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

IT Desk Site Support  -  System Analyst (m/w/d)

as a System Analyst (m/f/d), you are the first point of contact for our employees for all questions regarding hardware, applications and support them with your expertise in solving IT problems.

Your tasks:

• Responsible for end-user support (2nd level) and system availability within predefined timeframes within SLA targets.
• Assist with change control and any infrastructure changes that help to improve functionality
• User- and device management (e.g. hardware, licenses, equipment) including documentation
• Support business departments when issues arise and to identify potential improvements
• Attention to data and system security and privacy compliance
• Collaborate with global IT teams and participate in global IT roll-outs
• Collaborate with site leader and management team
• Daily participation in regional meetings

Your profile:

• Completed IT education (e.g. Diploma in computer science, Bachelor Univ.) or similar
• 3 to 5 years of experience in the role
• Work experience in the end-user support area or comparable areas
• Very good knowledge of Windows operating systems and PC hardware
• Experiences with Microsoft Office product family
• Basic knowledge about IT infrastructure
• Detailed and solution-oriented work style as well as flexibility
• Ability to work under stress, sense of responsibility and good interpersonal skills
• Good English skills

Our offer:

You can expect a multifaceted job in a dynamic and international environment. A workplace culture in which integrity, intensity, involvement and innovation are lived. A detailed induction and task-specific training are a matter of course for us. You yourself determine your future in our company - make your contribution to our joint success!

Each of our 130,000 exceptional individuals at Thermo Fisher Scientific tells a unique story. Join us and make your contribution to our unique mission. Thermo Fisher Scientific is an equal opportunity employer committed to supporting underrepresented groups and does not discriminate based on ethnicity, color, religion, gender, sexual orientation, gender identity, national origin, disability or legally protected status.

Payment is according to collective agreement and overpayment according to qualification is possible.