Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Microsoft Azure IaaS
Good to have skills : Consumer Goods and Services, Google Cloud Platform Architecture, Microsoft Azure Active Directory
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for troubleshooting hardware and software issues, implementing technology at the operating system-level, and ensuring the smooth operation of various platforms. This role requires a strong understanding of Microsoft Azure IaaS and the ability to provide L1 and L2 troubleshooting support. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Troubleshoot hardware and software issues for production and development systems. - Implement technology at the operating system-level across all server and network areas. - Provide support for particular software solutions/vendors/brands. - Collaborate with team members to resolve technical issues. - Assist in the development and implementation of new technologies. - Stay up-to-date with industry trends and advancements. - Provide L1 and L2 troubleshooting support for various platforms. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Azure IaaS. - Good To Have Skills: Experience with Microsoft Azure Active Directory, Consumer Goods and Services, Google Cloud Platform Architecture. - Strong understanding of statistical analysis and machine learning algorithms. - Experience with data visualization tools such as Tableau or Power BI. - Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms. - Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information: - The candidate should have a minimum of 2 years of experience in Microsoft Azure IaaS. - This position is based at our Bengaluru office. - A 15 years full time education is required.

15 years full time education

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