Field Operations Support Assistant

Posted:
7/28/2024, 5:00:00 PM

Location(s):
Texas, United States ⋅ Arlington, Texas, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support ⋅ Operations & Logistics

Workplace Type:
Remote

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Perform all administrative support tasks in support of the Memorial Design Team
o Issue, track and record Installment Work Orders and Cemetery Service Requests
o Respond to all marker inquiries
o Liaison for Third-Party vendor memorial installations
o Comply with SOX regulations
o Prepare and reconcile reports with high degree of accuracy
o Manage paper and electronic filing systems
o Comply with and participate in SCI Interment Verification Processes
o Act as backup to switchboard operator

JOB RESPONSIBILITIES 

  • Primarily indoor office work however, must be willing and able to conduct business outdoors, regardless of weather and travel to a remote (nearby) cemetery
  • Ability to lift up to 35 lbs
  • Requires the ability to deal with privileged information in a confidential manner
  • Ability to professionally communicate, in writing and verbally, with families and associates
  • Ability to multi-task and work in team based environment while maintaining high degree of accuracy and attention to detail
  • Knowledge of Microsoft Word, Excel, Outlook and SharePoint is preferred
  • Professional dress and manner conducive to cemetery and funeral home environment

MINIMUM REQUIREMENTS

Education

  • High School or equivalent

Experience

  • 1 - 2 years of experience in an office clerical or customer service capacity required 
  • Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

  • Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
  • MS Office Suite experience preferred
  • Basic mathematics skills required
  • Good verbal and written communication skills
  • Strong organizational skills and detail oriented
  • High level of compassion and integrity
  • Ability to maintain confidentiality

Postal Code: 76012

Category (Portal Searching): Administration and Clerical

Job Location: US-TX - Arlington

Service Corp

Website: https://sci-corp.com/

Headquarter Location: Houston, Texas, United States

Employee Count: 10001+

Year Founded: 1962

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Commercial ⋅ Family ⋅ Funerals ⋅ Service Industry