About Nike Direct Digital Commerce

The role of Nike Direct Digital Commerce (NDDC) is to drive the most compelling digital consumer experiences – motivated by insights and data – to deliver Nike’s vision to consumers and to accelerate profitable, consumer-led growth across Nike Digital platforms (Nike App, Nike.com, SNKRS). NDDC operates as a business unit in close connection with Nike Stores and Nike Marketplace Partners, to jointly serve Consumers across the integrated Nike Sport Marketplace.

WHO YOU WILL WORK WITH

In this role, you will be part of the NDDC Experience team and you will work closely with NDDC Consumer Fields of Play, NDDC Commerce, Digital Direct Marketing, Integrated Media, Merchandising, DSM and Digital Operations. In specific occasions, you might also partner with our Legal and Finance teams.

WHAT YOU WILL WORK ON

On a typical day, your tasks might include:

• Audit the NDDC consumer experience, analyze data (e.g., click-path, traffic, AOV, conversion etc.), identify (UX) opportunities, recommend and implement actions to optimize the conversion funnel, incl. site merchandising, online navigation, search, linking strategy, product walls, PDP etc.

• Be able to utilize data and translate into tangible actions

• Operationalize pre-seasonal and seasonal briefing processes to ensure smooth planning and execution of cross-functional projects, managing partners and conflicting priorities.

• Identify opportunities to drive growth based on marketplace trends & insights, partner with cross-functional teams to get ready and deliver those opportunities.

• Build presentations, educate our organization on UX best practices and update our playbooks.

• Be a key partner to implementing new capabilities and testing existing consumer journey initiatives, in partnership with key teams.

WHO WE ARE LOOKING FOR

We are looking for a Digital 365 Experience Specialist. As part of the Digital Experience team within Nike Direct Digital Commerce (NDDC), you will be focusing on putting the consumer at the center of everything we do and creating unbreakable relationships between Nike and athletes*. You will be assisting in defining and operationalizing plans for key opportunities that drive consumer right journeys and define best in class UX standards, in close collaboration with our cross-functional digital teams. Your primary goal will be to optimize the digital user experience on Nike.com and Nike App, making it easy to browse, decide, and purchase while driving revenue and profitability.

The ideal candidate will have a data-driven mindset, be innovative and proactive, with strong affinity for consumer experience and building consumer journeys.

Requirements for the position include:

• Previous experience in e-commerce business.

• Strong analytical skills, ability to consolidate & analyze data from multiple sources, translate (retail) data into insights and actions.

• Strong business acumen across digital and commercial ecommerce metrics.

• Excellent verbal and written communication skills and making persuasive & clear presentations.

• Ability to work in a fast-paced flexible environment and manage ad-hoc requests in an independent manner.

• Ability to produce on-time quality deliverables in a deadline-driven environment while balancing multiple priorities.

• Contributes to a collaborative team environment where diverse backgrounds, skills, and perspectives are brought together to achieve a common goal.

• A positive, energetic attitude with a passion for e-commerce, retail, sport and fashion.

Applications for this role will be accepted until 16 January 2025. Relocation is not provided for this role.