Mary Bird Perkins Cancer Center is Louisiana’s leading cancer care organization, caring for more patients each year than any other facility in the region. And with strategic hospital and physician partnerships, we are delivering on our mission to improve survivorship and lessen the burden of cancer.

Mary Bird Perkins and its partners work together to provide state-of-the-art treatments and unparalleled collaborative, comprehensive cancer services. This culture of innovation helps attract the best cancer minds in the country, from expert physicians and highly specialized scientists to forward-thinking leaders in supportive care and other disciplines.

Together, with our hospital and physician partners, we are one-hundred percent focused on cancer care.

Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description:

Scope: Receives all incoming phone calls in a professional, helpful and efficient manner expediting communication between the oncologists and referring physicians; routes initial referrals/consultations from referring physicians to intake navigator; Create incidents tickets for all Med Onc incoming calls into Navigating Cancer. Warm Transfer any Urgent/ Medically Necessary calls directly to the Triage Staff all Physician to Physician and Consult calls directly to the physician line. Answer any questions that they can in relations to the call and give directions to the patients. performs miscellaneous clerical tasks as assigned.

Essential Functions:

• Answer all incoming calls that come thru the Que for the following location: Essen, BRG, Gonzales, OGH, Covington, Slidell (Rad Onc and Palliative is coming soon)
• Create incidents tickets for all Med Onc incoming calls into Navigating Cancer.
• Warm Transfer any Urgent/ Medically Necessary calls directly to the Triage Staff.
• Transfer all Physician to Physician and Consult calls directly to the physician line.
• Answer any questions that they can in relations to the call and give directions to the patients.
   

Qualifications:

• High School Diploma or GED                                           
• Receptionist, telephone operator, or other clerical position.
• Minimum of 3 years’ experience in medical office required
• Knowledge of insurance benefits, authorization