Sales Support Specialist

Position Overview: Munson Lakes Nutrition, LLC is looking for a dedicated Animal Nutrition Sales Support Specialist to join our team. The ideal candidate will assist the nutrition sales team by providing technical expertise, managing client relationships, and ensuring the smooth operation of sales processes related to animal nutrition and feed manufacturing. This role requires a blend of sales acumen, nutritional knowledge, and excellent customer service skills.

Key Responsibilities:

• Sales Support: Assist the sales team with product information, technical details, and customer inquiries to drive sales of animal nutrition products.

• Client Interaction: Build and maintain strong relationships with clients, addressing their needs and providing solutions to their livestock production-related questions.

• Product Knowledge: Stay updated on the latest animal nutrition products and industry trends to provide accurate and relevant information to clients and the sales team.

• Training and Education: Conduct training sessions/workshops for the clients, prospects & sales team members the in various production topics and trends which benefits livestock production.

• Data Analysis: Analyze sales data and customer feedback to identify trends and opportunities for improvement.

• Marketing Support: Collaborate with the marketing team to develop promotional materials and campaigns for animal nutrition products.

• Compliance: Ensure all sales activities comply with company policies and industry regulations.

Qualifications:

• Education: Bachelor’s degree in Animal Science, Nutrition, Business, or a related field.

• Experience: Minimum of 2 years of experience in livestock production, sales support, customer service, or a related role, preferably in the animal nutrition industry.

• Skills: Strong communication and interpersonal skills, and excellent organizational abilities.

• Knowledge: Understanding of livestock production, animal nutrition and dietary requirements, with the ability to convey technical information clearly.

• Certifications: Relevant certifications in animal nutrition or sales are a plus.

Personal Attributes:

• Customer-Focused: A strong commitment to providing excellent customer service.

• Detail-Oriented: Ability to manage multiple tasks with a high level of accuracy.

• Team Player: Collaborative mindset with the ability to work effectively with cross-functional teams.

• Proactive: Self-motivated with a proactive approach to problem-solving and process improvement.

Physical Requirements of the Job:

Successful performance of this job requires the physical capacity to satisfactorily perform the activities noted below.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Routine use of a computer and cell phone.

• Frequent standing, walking, sitting, talking and hearing. 

• Vision abilities required include close, distance and the ability to adjust focus.

• Occasional reaching, climbing, balancing, stooping, kneeling and crouching.

• Occasional pushing, pulling, lifting and carrying of items weighing up to 50 lbs.

• Working in this role entails continuous exposure to dirt, dust, dampness, airborne particles, extreme weather conditions and temperatures, heavy equipment and moderate noise levels, and other attributes common to such sites.

Working Relationships, Autonomy, and Supervision:

The Animal Nutrition Sales Support Specialist must interact regularly and appropriately collaborate with all levels of personnel at all Munson Lakes Nutrition.  Specifically, this role must have effective, daily contact with all sales, management and office employees. This role has frequent contact with the internal animal nutrition sales team and outside sales personnel and must be able to effectively build and manage these relationships.  

Work direction from: Sales Manager

About Land O'Lakes, Inc.

Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.

Benefits for most full-time roles include medical, dental, vision, PTO, life & disability insurance, education assistance, a 401k and a variety of well-being resources. Most part-time employees are eligible for prorated PTO, holiday pay, employee development programs, prorated education assistance, and a 401(k).

Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.

Neither Land O’Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.