Inside Solutions Engineer

This is an Inside Solution Engineering role, which is 100% remote working, supporting the technical sales and channel activities.

This role is based in the Malaysia. Full training will be provided on SonicWall portfolio with a focus on Cloud solutions.

This individual should be a self-starter, passionate about technology, enabling teams and connecting with people to help solve their requirements. The ideal candidate must have a willingness to learn, prepared to get hands-on experience around cyber security products, particularly Cloud, good communication and presentations skills. This is a perfect opportunity to cross over into Cyber Security Pre-Sales from channel technical enablement, professional services, support, technical marketing, and similar type roles.

 

Responsibilities Include:

• Lead technical discovery conversations to qualify and validate the customer requirements and use cases to build out a bill of materials that meets the customer needs
• Conduct technical sales presentations and product demonstrations across SonicWall portfolio to an audience typically between 1-10 persons, keeping partners and customers informed of our new solutions and industry trends
• Support remote partner product trials
• Builds out and maintains personal lab for most common demo requests and personal development
• Participate in beta testing and feedback of product features and field readiness, working alongside the product management teams
• Teaming with support where necessary to preserve relationships with partners and customers
• Support technical marketing initiatives, leveraging the existing collateral, presenting on internal or virtual events
• Adheres to the company values, guidelines, and solution engineering regional reporting tasks

 

Characteristics of the Role:

• Self-starter with a curious mindset. Takes responsibility for personal development
• Team player, developing knowledge of sales and the technical sales cycle
• Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained
• Work is reviewed periodically based on a set of defined procedures or precedence
• Normally receives general instruction on work and new assignments
• Develops stable working relationships internally. Exchanges standard/basic information with colleagues and immediate supervisor, project leaders and other professionals in the team/group

 

Desired Education and Experience:

• Requires a bachelor’s degree and a minimum of 2 years of related experience
• Recognized Industry certifications in networking, cloud or cyber security fundamentals
• Retaining specialist knowledge across SonicWall products to the desired level

 

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