HARMAN’s engineers and designers are creative, purposeful and agile. As part of this team, you’ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the opportunities, innovative technologies and resources to build a successful career.
A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do everyday.
A Career at HARMAN Automotive
We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.
- Creating the next software platforms to drive the automotive industry
- Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence
- Advance in-vehicle infotainment, safety, efficiency, and enjoyment
About the Role
As a Software Products Solutions Manager, you will be the primary customer-facing authority responsible for shaping, positioning, and delivering solutions that align customer needs with HARMAN’s software products and capabilities toward a strategic roadmap. You will play a critical role in pre-sales and solution definition, ensuring customers derive maximum value from HARMAN software solutions by applying industry best practices and scalable architectures. You will be the technical E2E owner of the customer solution with deep understanding of software products. You will report to the Software Products Solution Management Lead within the Business Growth organization. The team operates in a globally distributed model and works closely with Product Management, Engineering, Sales, and Delivery organizations.
What You’ll Do
- Serve as a trusted technical and solution advisor to customers across HARMAN’s software product portfolio, primarily for SDV solutions.
- Engage with customers to understand business objectives and use cases, capture solution requirements, and define optimal end‑to‑end solutions aligned with HARMAN’s software products strategy.
- Lead the technical aspects of pre‑sales activities, including RFx responses, customer workshops, solution architecture, and opportunity‑specific technical materials.
- Own and approve the technical scope of Statements of Work (SOWs) and technical contract exhibits prior to customer submission and signature.
- Identify solution gaps and drive Product vs. Project triage and prioritization in collaboration with Product Management and Solution Engineering.
- Capture and document detailed technical and functional requirements for customer solutions, spanning both product capabilities and project‑specific implementations.
- Own solution integrity from award through delivery handover, ensuring technical scope, assumptions, and requirements are correctly translated into delivery artifacts and aligned with Customer Success.
- Own technical assessment and scope definition for change requests (CRs), extensions, and expansion opportunities, ensuring feasibility, product alignment, and delivery readiness.
- Responsible for technical handoff (e.g. high-level solution, scope) to professional services teams.
- Act as a bridge between customers, product management, engineering, and delivery teams to ensure solution feasibility and successful execution.
- Establish structured feedback loops from customer engagements and pursuits into Product Management, Strategy, and Portfolio teams to influence roadmap, prioritization, and go-to-market assets.
What You Need to be Successful
- Experience: 5+ years of hands on experience in solution management, product management, or technical pre sales within software, automotive, or connected device domains; 2+ years of experience designing or supporting client server solutions.
- Education: Bachelor's degree in engineering, Computer Science, or a related field (master's degree or MBA preferred).
- Strong technical background with hands‑on experience and deep understanding of end‑to‑end software architecture, cloud platforms, and onboard/embedded systems.
- Proven experience in pre‑sales engagements, including customer presentations, workshops, and executive‑level discussions.
- Ability to drive complex, large‑scale initiatives across multidisciplinary technologies and stakeholders.
- Interpersonal skills: Excellent communication, stakeholder alignment, workshop facilitation, and executive storytelling abilities.
Bonus Points if You Have
- Experience applying AI/ML in server‑side and client‑side software use cases.
- Familiarity with Software‑Defined Vehicle (SDV) standards and architectures.
- Experience with workflow, requirements, or lifecycle management tools.
- Advanced degree in automotive engineering, software engineering, AI, or business.
What Makes You Eligible
- Willingness to travel up to 25%, both domestically and internationally.
- Ability to work from an office, customer site, or remotely, with occasional visits to the assigned office location as required.
What We Offer
- Flexible work environment.
- Extensive training opportunities through our own HARMAN University.
- Competitive wellness benefits.
- An inclusive and diverse work environment that fosters and encourages professional and personal development.
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HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.