Job Family:

Investigator

Travel Required:

None

Clearance Required:

None

What You Will Do:

The responsibilities of the Operations Analyst will include, but are not limited to: 

• Performing residential mortgage pre-funding quality control (QC) reviews of areas such as:
  • AUS data integrity and reconciling liabilities
  • Employment, including VVOE
  • SSN check
  • Assets
  • Appraisal
  • Income calculation
  • Mortgage insurance (MI) coverage.
• Performing residential mortgage post-closing QC reviews of areas such as:
  • Employment/Income recalculation
  • Verification of bank statements and/or other income
  • Verification of assets
  • Credit and DTI
  • AUS data integrity review
  • Occupancy check
  • Credit and compliance closing documentation for completeness, accuracy, and compliance with underwriting and eligibility requirements.
• Reporting on sampling, findings, and outcomes/resolution.
• Executing and delivering high quality work product, functioning both independently and in a collaborative setting with a focus on client satisfaction.  
• Learning client procedures, systems, and processes and adhering to client requirements.

What You Will Need:

• Bachelor’s degree from an accredited college/university and a minimum of 2 years relevant experience (Relevant experience may be substituted for formal education or advanced degree).
• 2+ years of experience in the mortgage or loan industry. 
• Knowledge of mortgage Federal and State regulations (e.g. TILA, RESPA, ECOA, HMDA, Privacy, etc.).
• Familiarity of agency guidelines (e.g. Fannie Mae, Freddie Mac, Federal Housing Administration (FHA), and Veterans Administration (VA)).
• Effective oral and written communication skills.
• Strong proficiency in Microsoft Excel and other Microsoft Suite Products.
• Ability to maintain high standards of accuracy.
• Ability to effectively manage a high-volume workload to meet project deadlines and quality metrics.
• A demonstrable willingness to work more than 40 hours when needed.

What Would Be Nice To Have:

• Strong analytical and research skills.
• Ability to quickly learn and adapt to new policies, procedures, and vendor systems.
• The ability to excel within a team environment and independently. 
• The ability to multi-task and effectively prioritize tasks.
• The ability to work in a production driven environment.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected].  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.