Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Our Customer Success and Growth Organization is at the heart of our member, patient, and customer experiences as we have a unique focus on defining meaningful moments for those we serve. Our north star is creating heartfelt, personalized moments by listening to feedback to remove existing obstacles and simplify enterprise experiences. You are joining a team that cares for the well-being of our colleagues by working together in a supportive, collaborative and agile environment. 

Position Summary

The Medicare Sales Manager will manage sales, retention, relationships and recruitment efforts for assigned products and geographies in our Carefree business, a subsidiary of CVS Health.

Candidate will support market and should live in one of these states:

North Carolina, South Carolina, Tennessee, Kentucky, West Virginia, and Virginia
 

• Establishes specific goals for assigned areas of responsibility in line with strategic objectives.
• Builds successful relationships with constituents.
• Develops, executes and communicates a comprehensive strategy aligned with customers’ objectives, financial position and benefits strategies.
• Responsible for recruiting, training and developing agent and agency staff.
• Works effectively cross-functionally internally to complete sales, installation, servicing and product development activities as appropriate.
• Oversees communication and planning among key stakeholders that ultimately results in the delivery of a successful finalist presentation.
• Monitors industry information and competitive environment of the marketplace to position carrier strengths appropriately.
• Manage sales and retention efforts for assigned business or customer segments, products and geographies.
• Educates constituents on carrier-specific policies, product information, and procedures as well as industry issues and related current topics and expects the same of team members.
• Manages complex negotiations.
• Positions products, rate levels and expanded product portfolios to increase sales and maximize revenue.

Required Qualifications

• 7+ years sales experience, preferably within the industry.  Prior Medicare experience is required.
• 2+ years sales management experience for supervisory position.
• Appropriate state licensure to sell insurance as required, subject to products sold. Life and Health license required.
• Reside in one of the 6 states posted and willing to travel.

Preferred Qualifications

• Excellent written and verbal communication and presentation skills.
• Ability to communicate effectively with all levels of management.
• Bilingual
• Knowledge of Markets – NC, SC, TN, KY, WV, VA
• Selling Products and Services; Sales - Strategic Prospecting
• General Business - Managing Sales Relationships
• Leadership - Collaborating for Results; Lead a business in different geographies or multiple markets; Lead a business turnaround
• Experience with MS Office – PowerPoint, Word, Excel

Education

Bachelor's Degree or equivalent (HS Diploma + 4 years of relevant experience) required

Pay Range

The typical pay range for this role is:

$68,000.00 - $158,304.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 08/31/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.