Business Development Director

Context of The Role

Thunes is currently seeking a talented Business Development Director based in San Fracisco with experience driving B2B sales in a global financially regulated company.  A career with Thunes provides invaluable experience in an exciting and rapidly expanding market and an opportunity to be part of a truly global company with a workforce that includes over 35 different nationalities.

Reporting to the Senior Business Development Director, the role is based in the USA to canvas for new clients and manage the full sales cycle of a client which includes onboarding, partner due diligence, legal paperwork, and technical go live. An understanding of the remittance market, FX spreads cross border payments/ fintech landscape is required.

Key Responsibilities

• This is an individual contributor role and responsible for developing the overall sales and business development plan in a specified segment and/ or region in the USA
• Management of full cycle of sales process hunting for new clients, including agreement/signatures, live account status and ongoing management of accounts
• Developing sales strategies using your local market expertise to maximize go-to-market resources and execute against relevant opportunities
• Ensure excellent communication and internal coordination to roll out new services taking into accounts market specificity (regulation, competition etc.)
• Attend trade shows, source leads, follow sales process and report back to sales management team
• Ensure all specific reporting within required time frame including full use of CRM tool with precision
• Provide timely feedback to line manager about performance, sales activity, account management and strategy
• Ensure account retention, contractual health, well-being, and maximum satisfaction of clients
• Initiate and maintain a strong link between customers and back office services to ease communication and facilitate the resolution of any issues,
• Identify trends by researching industry, related events, and announcements, and
• Ensure effective working relationships with all relevant clients/partners, third parties and internal colleagues,
• Effectively communicate the needs of your customers to the support team

Professional Experience/ Qualifications 

At Thunes to ensure we set out clear expectations for the business and you to succeed, it is equally important for us in defining not only the nature of the role responsibilities but that the cultural fit in working style and approach is a match! So please read carefully below before putting yourself forward

• ~10 years+ Direct work experience in the Payments Industry (Money Transfer or Mobile Financial Services)
• Hands-on, driven B2B salesperson from the fintech/payments world
• Has a strong existing network of Tier one Merchants and Marketplaces in North America
• Strong understanding of customer, market dynamics and requirements within North America
• Results-oriented with great skills in communication, organization, negotiation & networking  
• Must possess a can-do, entrepreneurial drive, focusing on solving problems creatively. This is critical both as a cultural fit and based on the nature of internal business growth plans
• Target driven and a passion and ownership to deliver numbers
• Proven ability to operate in a fast-paced, global, complex and geographically diverse company
• Fluency in spoken and written English
• Additional Spanish or Portuguese language skills beneficial  

About Thunes

Thunes is the Smart Superhighway for money movement around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies. Thunes’ Network connects directly to over 7 billion mobile wallets and bank accounts worldwide, via more than 350 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more.

Members of Thunes’ Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks. Thunes’ Direct Global Network differentiates itself through its worldwide reach, in-house Smart Treasury Management Platform and Fortress Compliance Infrastructure, ensuring Members of the Network receive unrivalled speed, control, visibility, protection and cost efficiencies when making real-time payments globally. Headquartered in Singapore, Thunes has offices in 12 locations, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, San Francisco, São Paulo and Shanghai.

For more information, visit: https://www.thunes.com/