We Are:

Accenture Song accelerates growth and value for our clients by fostering sustained customer relevance. Our end-to-end capabilities span ideation to execution, including growth, product and experience design; technology and experience platforms; creative, media, and marketing strategy; and campaign, content, and channel orchestration. With strong client relationships and deep industry expertise, we empower our clients to operate at the speed of life, leveraging the boundless potential of imagination, technology, and intelligence. Visit us at: Accenture Song

Job Summary:

There is never a typical day at Accenture Song, that’s why people love it here. As an Account Lead, you will play a pivotal role in building and nurturing strong, lasting relationships with both new and existing clients across one of our client group portfolios (Financial Services, Products, Resources, Health & Public Sector, Communications Media & Technology). You will also shape and execute our go-to-market strategy for Accenture Song in Canada. Acting as a trusted advisor, you will partner with clients to deliver industry-leading customer experiences that drive growth and innovation.

As an Accenture Song Account Lead, you will:

• Develop and Execute Strategies: Establish go-to-market strategies and industry-specific offerings to strengthen existing relationships and drive new business opportunities for Accenture Song.
• Be a Practitioner: Serve as a subject matter expert in customer experience and digital marketing, providing thought leadership and actionable insights.
• Collaborate with Clients: Work closely with executive and senior-level clients to understand their unique needs, objectives, and long-term digital and marketing strategies.
• Drive Account Growth: Partner with Account Leads to develop account-specific relationship strategies and call plans for digital and marketing initiatives.
• Leverage Strategic Alliances: Collaborate with our network of strategic alliance partners to identify and deliver joint business opportunities for clients.
• Lead Business Development: Oversee business development activities throughout the sales cycle, including origination, pipeline tracking, proposal development, and bid management for Canadian accounts.
• Bring the Best of Accenture: Partner with Strategy & Consulting, Technology, and Operations teams to deliver holistic solutions that address client challenges and opportunities.

Here’s What You’ll Need:

• A minimum of 8 years of sales and business development experience with Fortune 500 companies.
• At least 8 years of experience in one or more of the following areas: customer experience, experience design, digital transformation, product development (agile), digital marketing, marketing technology, or brand marketing.
• 5+ years of experience in a management consulting firm working with Fortune 500 clients.
• Bachelor’s degree.

Nice to Have:

• Proven ability to build and maintain strong interpersonal and client relationships, with a track record of working independently and collaboratively in fast-paced environments.
• Expertise in leading and managing consulting engagements in dynamic, goal-oriented settings.
• Deep knowledge of Canadian Banking (retail/consumer, commercial, wealth, capital markets) and/or Insurance (life, property & casualty).
• High energy, a sense of urgency, decisiveness, and the ability to thrive under pressure.

• Passion for customer experience and a strong understanding of digital trends shaping the industry.

• Comprehensive knowledge of the broader CMO agenda and how digital integrates into the overall marketing strategy.
• Familiarity with key technologies and platforms, including Adobe and Salesforce.
• Expertise in key topics such as CDP, personalization, mobile applications, and customer experience.
• Exceptional communication skills, with the ability to craft compelling narratives and deliver impactful presentations to both business and technical audiences.
• Proficiency in consulting documentation tools (e.g., Word, PowerPoint, Excel) to create effective storytelling and deliverables.
• Experience leading teams through complex sales cycles and managing RFP responses.
• MBA or advanced degree in Marketing, Finance, General Management, Strategy, Digital Business, eCommerce, or related fields.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.