Posted:
9/4/2024, 9:37:02 AM
Location(s):
Seattle, Washington, United States ⋅ Washington, United States ⋅ Englewood, Colorado, United States ⋅ Colorado, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
IT & Security
Workplace Type:
Hybrid
Company:
Jeppesen Sanderson IncJob ID:
00000437964Date Posted:
2024-09-04Location:
USA - Englewood, CO, USA - Seattle, WAJob Description Qualifications:
Boeing Digital Aviation Solutions (DAS) is currently looking for a Product Support Readiness Specialist who will support the Digital Support Operations Center (DSOC) for ensuring product support readiness in Englewood CO or Seattle, WA. The Product Support Readiness Specialist should take an active role as both an advocate and ambassador for the DSOC Support Agents to ensure they are ready to support new products and releases, along with identify areas to continuously improve our products to reduce Support issues. They must build and maintain close relationships with multiple product teams, including: Maintenance & MRO, MyBoeingFleet and Access Administration and monitor support operations to establish and drive the strategy for continuous improvement with various product teams and their leadership.
This position is hybrid. This means that the selected candidate will be required to perform some work onsite in Englewood CO or Seattle, WA. This is at the hiring team’s discretion and could potentially change in the future.
The position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee.
Basic Qualifications (Required Skills/Experience):
Preferred Qualifications (Desired Skills/Experience):
Typical Education & Experience:
Level 3
Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 5 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD, Master+3 years' related work experience, 9 years' related work experience, etc. preferred but not required.
Level 4
Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+4 years' related work experience, Master+7 years' related work experience, 13 years' related work experience, etc.). preferred but not required.
Relocation:
This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
“At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range:
Level 3-$93500-$126,500.00
Level 4-$118,150.00-$159,850.00
Applications for this position will be accepted until September 12, 2024
Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.
Relocation:
No relocation availableExport Control Requirement:
U.S. Government Export Control Status: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.Safety Sensitive:
This is not a safety sensitive positionContingent Upon Award Program
This position is not contingent upon program awardExperience Level:
Individual Contributor - 3Job Type:
RegularJob Code:
BAUKI3 (B83)Equal Employment Opportunity:
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Website: https://www.boeing.com/
Headquarter Location: London, England, United Kingdom
Employee Count: 1001-5000
Year Founded: 1916
Industries: Aerospace ⋅ Industrial