Field Support Specialist

Posted:
1/8/2026, 2:28:16 AM

Location(s):
Myrtle Beach, South Carolina, United States ⋅ South Carolina, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support

Workplace Type:
Remote

Location

Charleston - 997 Morrison Drive, Suite 402

Business

Our Growth, Your Opportunity

At Maymont Homes, our success starts with people, our residents and our team. We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued expansion on the horizon, we are more than a leader in the industry—we are a company that puts people and communities at the heart of everything we do.

 

As part of Brookfield, Maymont Homes is growing quickly and making a lasting impact. We are also proud to be Certified™ by Great Place to Work®, a recognition based entirely on feedback from our employees. This honor reflects the culture of trust, collaboration, and belonging that makes Maymont a place where people thrive.

 

Join a purpose-driven team where your work creates opportunity, sparks innovation, and helps families across the country feel truly at home.

Job Description

*Part-Time Position*

Location: Myrtle Beach, SC

Primary Responsibilities: The Field Support Specialist is responsible for completing key field and operational tasks to support market performance. This role ensures a seamless transition from construction completion to move-in by maintaining high standards of quality, efficiency, and customer experience

Skills & Competencies:

  • Minimum of 2 years of experience in a related field, preferably in property management, maintenance, or construction
  • Strong organizational and communication skills with the ability to interact effectively with diverse stakeholders
  • Proven problem-solving and time-management capabilities in fast-paced, customer-focused environments
  • Exceptional attention to detail and the ability to deliver high-quality work under tight deadlines while managing multiple tasks
  • Familiarity with fair housing regulations and local real estate laws is a plus
  • Proficiency in Microsoft Word, Excel, and PowerPoint preferred
  • Willingness and ability to learn and utilize mobile property inspection software
  • Experience with MRI Software is an asset
  • Self-motivated with the ability to work independently as well as collaboratively in a team setting
  • Valid driver’s license and reliable transportation required for regular site/property inspections (mileage reimbursement provided)

Essential Job Functions:

  • Conduct regular inspections of vacant homes, performing light cleaning tasks to ensure properties are always tour-ready or move-in ready; validate feedback from prospective tenants
  • Perform basic maintenance tasks such as replacing smoke detector batteries, light bulbs, air filters, and reprogramming garage door remotes as needed
  • Communicate effectively with cross-functional team members, using technology to capture photos, document inspections, and provide real-time updates from the field
  • Represent the market as a witness in court proceedings related to rent disputes or lease violations, as needed
  • Assist with utility inspections and ensure services are appropriately transferred or maintained
  • Prepare homes for move-in by identifying outstanding issues, removing non-essential signage, rekeying locks, and placing permanent lockboxes after removing temporary ones
  • Verify and address HOA, HUD, city, and other municipal inspections or code violations
  • Serve as the first point of contact in validating reports of unauthorized occupants, potential scams, or property abandonment; document findings, collaborate with local authorities when necessary, and post legal notices at the property
  • Maintain a professional and courteous demeanor in all interactions with residents, vendors, and team members
  • Perform additional duties as assigned by the supervisor or leadership team
  • Other duties as assigned

Key Metrics & Responsibilities:

  • Complete all assigned daily and weekly inspections on time, meeting scheduling and productivity targets
  • Ensure inspection reports are accurate and thorough; subject to regular audits for quality and compliance
  • Contribute to market performance by supporting occupancy goals, reducing downtime, and maintaining homes to the company’s Standard of Safe, Clean, and Functional
  • Maintain a low rate of move-in maintenance issues, with a target of < 0.5 items / home

DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Why work for Maymont Homes ​?

Our Mission“We Positively Impact the Lives in the Communities We Serve.” Every role contributes to this purpose, helping families find a place to call home while making a difference in the communities we support.

Certified Great Place to Work® – Our people make us who we are. This certification celebrates the values and culture that fuel collaboration, innovation, and care.

Outstanding Benefits – Backed by Brookfield, our benefits include a 5% 401(k) match, wellness credits that reduce healthcare costs, and up to 160 hours of PTO annually for full-time employees.

Career Growth – With continued expansion planned for Maymont, you’ll find meaningful opportunities to grow your skills, advance your career, and make an impact.

Strong Foundation – As part of Brookfield Asset Management, one of the world’s largest real estate asset managers, we have the stability, resources, and vision to keep growing.

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. #MYMT