Job Summary:

Join the innovative team at IQVIA’s Commercial Solutions Insights Hub (CSIH) as a Client Delivery Partner dedicated to one of IQVIA’s exceptional partners. In this pivotal role, you will support the USBU client-centricity program, helping the client achieve their strategic business goals. We are seeking a Director level professional with a proven track record of success in the life sciences industry and deep expertise in data, analytics, and technology solutions.

Mission:

The Client Delivery Partner will serve as a strategic liaison between IQVIA and our client partner, enhancing client relationships and optimizing delivery processes. By aligning and unifying delivery efforts, you will drive operational excellence and foster long-term partnership success.

Key Responsibilities:

• Value Realization: Identify and capitalize on delivery and operational synergies to unlock additional value for client.
• Governance & Reporting: Lead regular governance meetings and provide transparent reporting to key client stakeholders.
• Global Data Coordination: Ensure timely, accurate, and compliant global data delivery aligned with client’s evolving needs.
• Campaign Management Oversight: Manage the transition and integration of the on-site campaign support team.
• Client Engagement: Strengthen cross-functional coordination and establish a regular cadence of delivery meetings across CSIH and CDH.
• Delivery Excellence: Continuously improve delivery quality through robust quality management and service enhancement strategies.

Expected Outcomes:

• Value Realization: Identify and capitalize on delivery and operational synergies to unlock additional value for client.
• Governance & Reporting: Lead regular governance meetings and provide transparent reporting to key client stakeholders.
• Global Data Coordination: Ensure timely, accurate, and compliant global data delivery aligned with client’s evolving needs.
• Campaign Management Oversight: Manage the transition and integration of the on-site campaign support team.
• Client Engagement: Strengthen cross-functional coordination and establish a regular cadence of delivery meetings across CSIH and CDH.
• Delivery Excellence: Continuously improve delivery quality through robust quality management and service enhancement strategies.

Core Competencies

• Leadership & Influence
• Strategic Consulting & Thinking
• Organizational Agility
• Attention to Detail
• Analytical Problem-Solving
• Cross-Functional Collaboration
• Financial & Business Acumen
• Change & Stakeholder Management
• Executive Communication
• Customer-Centric Mindset

Qualifications & Experience

• Bachelor’s degree in business, life sciences, or a related field. Master's degree preferred.
• 7–10 years of experience in the life sciences sector, with a focus on data and analytics.
• Proven expertise in data management, analytics, and program/project management.
• Experience managing large, distributed teams (on-site and remote).
• Strong account management experience with Fortune 500 clients.
• Ability to engage with senior stakeholders and influence decision-making.
• Willingness to travel to client locations as required.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role, when annualized, is $114,400.00 - $319,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.