Position Summary...

What you'll do...

About the Team The Last Mile Delivery (LMD) Trip Experience team makes sure every order—fulfilled in and delivered from Walmart stores—reaches customers on time with a smooth, effortless experience from start to finish. We build platforms and tools that coordinate millions of store-fulfilled deliveries every week across thousands of pickup points, spanning express, scheduled, and same-day fulfillment. This role sits within the Pricing & Offer Economics domain. We own the systems that decide what an offer pays, when to adjust pay, and how we shape driver behavior while protecting Walmart’s unit economics and customer promises. Done right, pricing becomes an engine for speed, reliability, and profitability—without eroding driver trust or perceived fairness. What you’ll own Pricing in LMD is a marketplace control system. You will own the end-to-end product strategy and execution across:

• Offer pricing foundations - Simplifying and making it easy for drivers while maintaining fairness.
• Dynamic pricing & real-time levers
  • Surge / marketplace adjustments during constrained supply or peak volatility
  • “Undesirability” and acceptance shaping (flattening the acceptance curve without brute-force overpaying)
• Earnings transparency & trust
  • How pricing is explained in-product (clear components, fewer surprises)
  • Driver trust and perceived fairness as first-class product requirements (because distrust breaks everything)
• Experimentation + measurement
  • A/B frameworks, causal measurement, and ongoing tuning of models and rules

In this role, you will…

• Set the vision and roadmap for LMD pricing—tie it directly to customer promise, driver acceptance, and Walmart profitability.
• Own the product lifecycle from discovery → PRD → launch → iteration, including operating rhythms and performance review.
• Define pricing architecture (core components + dynamic adjustments) that scales across geographies, constraints, and new capabilities.
• Partner deeply with Data Science and Engineering to ship and evolve pricing models to establish market competitiveness and earnings fairness.
• Lead cross-functional alignment across Ops, Finance, Legal/Compliance, Support, and Partner teams—pricing touches everything.
• Raise the bar on “trustworthy pricing” by reducing confusing outcomes and UI/experience mismatches that erode confidence.

What success looks like (example metrics) You’ll be expected to move a mix of marketplace, customer, and financial outcomes, such as:

• Driver marketplace health
  • Acceptance rate, offer retry/reject dynamics, time-to-match, supply hours, utilization
• Customer outcomes
  • On-time delivery, promise accuracy, speed, cancellations attributable to supply constraints
• Business outcomes
  • Cost per delivery / contribution profit, incremental GMV from improved transactability and coverage
• Trust & support load
  • Pricing-related contacts, disputes, confusion signals, and “surprise” outcomes (where drivers feel misled)

You’ll sweep us off our feet if you…

• Bring strong product judgment in marketplace systems (pricing, incentives, matching, or similar control loops).
• Can translate messy ambiguity into a clean architecture and a roadmap that stakeholders actually believe.
• Operate with high analytical rigor: you don’t “ship pricing,” you prove pricing with measurement and iteration.
• Think about behavior change (driver choices) as much as algorithms.
• Communicate with clarity and backbone—especially when incentives, finance, ops, and legal want different things.
• Care about UX details where it matters: when pricing feels inconsistent or confusing, trust collapses.

Preferred Qualifications

• Experience building pricing, incentives, marketplace optimization, or dispatch economics in logistics, mobility, gig, or eComm.
• Strong analytical skills: experimentation, causal thinking, segmentation, and dashboard-driven operating habits.
• Track record of partnering with DS/ML teams (features, model evaluation, monitoring, guardrails).
• Comfort working in real-time operational systems with high scale and low tolerance for regressions.
• Excellent product writing: crisp PRDs, clear decision logs, and stakeholder-ready narratives.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $143,000.00 - $286,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, engineering, or related area and 9 years’ experience in product management. Option 2: 11 years’ experience in product management or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Engineering, Business Administration, or related area and 8 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science

Primary Location...

640 W California Avenue, Sunnyvale, CA 94086-4828, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.