The Legal Senior Group Manager is a senior management-level position responsible for accomplishing results through the management of a team within the Legal Function. The overall objective of this role is to provide legal support, advice, and guidance regarding the servicing process of the Mortgage Business and the post-charge off collections process within USPB Operations.

This role requires thorough understanding of the strategic direction of mortgage servicing and the post-charge off collections process within USPB Operations, combined with knowledge of the laws and regulations for the geographies in which we operate. Provides input into strategic decisions, exercising sound legal judgement to develop proactive, risk-appropriate and commercially practical business-oriented solutions. Full management responsibility of a team, including management of people and planning.

Responsibilities:

• Responsible for providing legal counsel regarding the servicing process of the Mortgage Business and the post-charge off collections process of USPB Operations-Recovery Business
• Responsible for supporting strategic initiatives, providing subject matter expertise and interpretations of relevant laws, rules, regulations, and industry practices, and advising business management/leadership on all manner of legal matters and risks impacting the business
• Manages a diverse team by providing guidance, evaluating employee performance, and providing compensation recommendations, promotions, and support on personnel-related matters
• Provides advisory services in respect of business decisions by applying institutional knowledge against industry standards, widely accepted business practices, laws, rules, and regulatory guidelines, escalating where appropriate
• Collaborates across internal lines of business and control/support functions to achieve coordinated and efficient outcomes on matters of common interest; coordinate closely with the Legal team on a regional and global basis
• Accomplishes results by leveraging networks/connections, colleagues, and peers
• Serves as business partner and advisor to business stakeholders and functional partners (e.g., Risk, Compliance) by participating in planning and development initiatives; contribute to business objectives by using knowledge of industry, laws, and regulations
• Actively participates in various risk reviews, governance and control forums while demonstrating keen awareness of issues that could cause financial, reputational, or legal consequences
• Proactively identifies, evaluates and contributes to the appropriate management of legal, regulatory, and reputational risk through cross- function collaboration, following relevant legal developments, participating in internal projects, escalating as appropriate
• Manages day-to-day legal activities as a subject matter expert in area of responsibility and provide senior advisory services to business partners
• Negotiates, coordinates, and monitors management of complex legal issues and make key decisions within area of responsibility, escalating where necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Qualifications:

• 12+ years of relevant industry experience with some experience working in an in-house legal role in financial services; previous managerial experience beneficial
• Excellent leadership, interpersonal, organizational and relationship management skills
• Experience in working with regulators/regulatory bodies is preferred
• Proven ability to apply sound judgement while managing multiple assignments simultaneously in a demanding, fast-paced environment
• Experience with complex deals, demonstrated ability to analyze issues and develop legal solutions
• Effective communication and negotiation skills and ability to build and maintain trusted relationships
• Bar license in good standing to practice law
• Preferred candidate has familiarity with the requirements of the TILA, RESPA, ECOA, FCRA, FDCPA, FDPA, Federal Rules of Bankruptcy Procedure, Rules of Civil Procedure, State Debt Collection Laws and corresponding regulations related to mortgage servicing and both secured and unsecured post-charge off collections

Education:

• Juris Doctorate or equivalent law degree

------------------------------------------------------

Job Family Group:

Legal

------------------------------------------------------

Job Family:

Legal - Product

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location:

Irving Texas United States

------------------------------------------------------

Primary Location Full Time Salary Range:

$170,000.00 - $300,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Anticipated Posting Close Date:

Aug 18, 2025

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.