Director, Software Engineering – Austin, TX 

Are you ready to help lead a software engineering organization that develops products to connect millions of users globally? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Director, Software Engineering. 

Western Union powers your pursuit. 

In this role, you will integrate and deploy highly scalable software platforms to meet Western Union’s strategic initiatives. You will constantly pursue and learn innovative solutions, build awareness of open-source technologies and communities that enable high-volume low-latency systems. 

Role Responsibilities 

• Create vision, strategy, and plan to build a high performing engineering organization 

• Demonstrate strong capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards 

• Make appropriate product and business trade-offs and give technology direction that leads to measurable product and business outcomes 

• Execute to success through diligent planning, attention to detail, effective delegation, and efficient decision-making 

• Collaborate with peer and cross functional teams across the globe 

• Strong emphasis on customer journey, product quality, performance tuning, troubleshooting, and continuous development 

• Lead agile development process at scale 

• Recruit, develop, and mentor world-class engineering talent 

• Be a culture champion on the team and across the company 
   

Role Requirements 

• Demonstrated leadership experience in leading engineering organization at scale 

• BS in Computer Science or related fields with 12+ years of professional experience or MS with 10+ years of experience with 6+ years in a leadership role 

• Proven ability to understand the business and ability to contribute to technology direction that drives measurable business improvements 

• Excellent decision-making, communication, and collaboration skills 

• Excellent understanding of computer science fundamentals, data structures, algorithms, OOPs, and OOA/D 

• Demonstrated experience in modern programming languages (for example, Java/C++) and design patterns 

• Demonstrated capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards 

• Experience with architecture design concepts and techniques and the ability to communicate and evangelize those concepts to a broad-based team 

• Hands-on experience in building a microservices based architecture and platform developed and deployed at scale 

• Hands-on experience in Java/J2EE, XML, Web technologies, Web Services 

• Experience with agile development methodologies with Test Driven Development (TDD) and CI (Continuous Integration)/CD (Continuous Delivery) 

• Experience in Financial Services industry preferred 

• Experience in Cloud (AWS/Azure/Google or Hybrid) based architecture designs and implementations 

We make financial services accessible to humans everywhere. Join us for what’s next. 

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. 

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.  

Salary 

The annual total compensation range is $175,600 -$230,000 per year, which includes a base salary, short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.  

Benefits 

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few 
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. 

Your United States – Specific Benefits Include 

• Family First Program 

• Flexible Time Off 

• Medical, Dental and Life Insurance 

• Student Loan Repayment Program 

• Tuition Assistance Program 

• Parental Leave 
   

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. 

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.   

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.  

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