Salesforce Business Analyst

Posted:
4/7/2026, 2:12:19 PM

Location(s):
Kuala Lumpur, Malaysia

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Business & Strategy ⋅ Sales & Account Management

THE WORK:

Solutions inspire innovation. You will perform independently and become a subject matter expert while actively participating and contributing to discussions. Your contributions will help provide effective solutions to work-related challenges. This role embraces the art of Requirements Analysis, inviting you to engage deeply and grow your expertise. We look forward to your enthusiasm and fresh perspectives in this exciting journey.

  • Develop and implement business solutions by leveraging industry, function, and business expertise.
  • Deliver functional and application designs that align with business needs.
  • Ensure that solutions accurately represent both current and future business requirements.
  • Collaborate with stakeholders to gather and refine requirements.
  • Analyze and document business processes to support solution development.
     

HERE'S WHAT YOU WILL NEED:

  • Expert proficiency in Requirements Analysis.
  • Advanced proficiency in Salesforce Service Cloud.
  • Minimum of 3-7 years of working experience in relevant related skills.
  • Bachelor's Degree in relevant field of studies.


BONUS POINTS IF YOU HAVE:

  • Intermediate proficiency in Business Process Modeling.
  • Advanced proficiency in Data Visualization.
  • Intermediate proficiency in Stakeholder Engagement.
  • Beginner proficiency in Agile Methodologies.
  • Intermediate proficiency in Solution Design.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing