Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
Why This Role Is Important to Arcadia
Arcadia’s mission is to improve healthcare outcomes through better data and smarter technology. A critical pillar of this mission is the User Management system, which governs authentication, authorization, and user provisioning across all Arcadia’s applications.
We’re looking for a Principal Software Engineer to take technical ownership of this area—leading the rearchitecture and implementation of a robust, scalable, and secure access control framework. By the time you join, the team will have completed key architectural planning decisions; your focus will be on translating that architecture into reality.
This is a backend-leaning full stack role (approximately 60/40) requiring deep distributed systems expertise and an ability to balance implementation detail with architectural vision.
What Success Looks Like
In 3 months
- Ramp up on the existing User Management system, including authentication (Auth0, SAML 2.0), authorization models, and event-driven user provisioning workflows
- Complete design handoff for the new access and grants architecture, collaborating closely with product and platform teams to understand business and security requirements
- Begin staged implementation of the new system, focusing on core backend services and foundational APIs
In 6 months
- Lead the implementation of a database-backed access control framework that replaces legacy patterns and improves performance, consistency, and scalability
- Drive integration of new user and access models into key Arcadia applications, ensuring minimal disruption for internal and external users
- Collaborate with SRE and infrastructure teams to strengthen IaC, deployment automation, and observability for User Management services
In 12 months
- Own and operate a fully modernized User Management system that delivers secure, reliable, and high-performance authentication and authorization at scale
- Introduce a centralized JWT validation and API gateway strategy to unify access control across services and reduce duplication of logic
- Establish technical and operational excellence practices—measurable improvements in reliability, latency, and operational efficiency
- Mentor engineers and guide teams across Arcadia in secure, distributed, and scalable system design
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our
website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our
website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.