Seasonal (Seasonal)

Who We Are:  At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone.  

Perks & Benefits:

• Free season pass to Winter Park and all Alterra Resorts
• Discounted friends & family tickets
• Medical, dental, vision, life, paid parental leave and more for eligible employees
• 401(k) plan with 100% company match - up to 4%
• Mental health resources for all employees
• Food & beverage and retail discounts 
• Onsite employee childcare based on availability
• Discounted equipment rentals, pro-deals, and more

POSITION SUMMARY:

The Rental Associate will provide exceptional guest service by assisting guests with the selection and setup of rental equipment. They are responsible for demonstrating a high level of knowledge of rental equipment, and being able to advise the guest appropriately. In addition, the Associate will also be involved in regular daily maintenance and testing of the equipment, shop cleanliness and other projects as assigned. They will follow all Winter Park policies and procedures, all applicable laws (federal, state, and local), and all health and sanitation codes.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

ESSENTIAL DUTIES:

General Responsibilities

• Maintain a friendly, congenial, and helpful attitude when dealing with guests.

• Select and setup rental equipment for guests, including, but not limited to:

  • Fitting boots

  • Selecting appropriate size ski/snowboard and length.

  • Adjusting bindings.

  • Verifying all waiver forms are complete.

  • Instruct guest on use of equipment.

  • Understand and utilize computerized rental system.

• Perform continual maintenance and upkeep of rental equipment including:

  • Clean and repair boots.

  • Inspect bindings.

  • Repair and tune skis and snowboards.

  • Repair pole baskets and grips.

• Perform mandatory, periodic ASTM inspection and testing of rental equipment.

• Comply with required risk management and indemnification procedures as well as other rental shop practices and procedures including:

  • Binding certifications.

  • Binding adjustments.

  • Forms, documentation and records.

  • Signatures.

  • ASTM binding testing.

  • Post-accident reporting.

  • Consistently following essential safety protocols.

• Know all products, services and prices offered in the rental/repair shop and demonstrate familiarity with other resort products.

• Foster an attitude of teamwork and cooperation within the rental/repair shop and the resort.

• Perform upkeep and maintenance in the rental shop and on tools and machinery as needed.

• Maintain neat, clean, and well-organized shop.

• Perform other duties as assigned by the Ski Rental/Repair Shop Supervisors.

• Other duties as assigned

REQUIRED QUALIFICATIONS:

• Basic computer knowledge required

Experience:

• No seasonal experience necessary but strongly encouraged

• Previous Customer Service Experience Strongly encouraged

EDUCATION REQUIREMENTS:

• High School Diploma or GED

WAGE:

The base hourly pay range below represents the low and high end of Winter Park Resorts hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resorts total compensation package for employees. Other rewards may include many region-specific benefits.

hourly pay range: $19-$20 per hour 

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.

WORKING CONDITIONS:

Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.

Hazardous Materials/Noise: The noise level in the work place is usually moderate.

AN EQUAL OPPORTUNITY EMPLOYER: