Accenture Song is one of the most innovative and fastest growing teams at Accenture. Combining the feel of a start-up and the advantages of being a global player, Accenture Song truly has a diverse and multi-talented team. Accenture Song is the leading digital transformation agency in the world that can deliver true end-to-end digital services.
Client Responsibilities:
Duties include but are not limited to:
Contribute to the smooth running of the account on a day-to-day level.
Establish and maintain a productive communication channel between the client and the agency, maintaining and growing excellent client relationships.
Continue to invest in growing knowledge of your clients’ business and industries in which they operate.
Take ownership of specific parts of campaigns, as agreed with manager, and participate in future planning.
Produce good quality written work on time, including client correspondence, presentations and reports.
Assist with preparing and delivering presentations to clients as and when required.
Provide day-to-day management of client campaigns and be regarded as the first point of contact for clients, inspiring their loyalty and trust.
Remain accountable from start to finish ensuring that follow-through and accountability is achieved and maintained at all times.
Ensure a smooth and timeous workflow of activities directed at the client, effectively managing timing plans.
Engage with clients in order to formulate clear and achievable briefs and action plans.
Draw together all relevant market, industry and business information in preparation of all agency briefs.
People Responsibilities:
Work with Group Account Director/Business Unit Director to set priorities and take responsibility for your development as an advertising professional.
Actively manage own performance and career.
Manage junior team members, focussing on motivation, training and knowledge-sharing.
Ensure effective communication internally to full team.
Finance Responsibilities:
Ensure all finance administration are accurate and completed on time.
Report on administration of financial issues to the Group Account Director / Business Unit Director regularly to ensure smooth flow of information and accurate billings.
Qualifications and experience:
Matric and relevant tertiary qualification (marketing and communications) essential
3+ years client service and agency experience
Skills and attribute / Key competencies:
Proficient in MS Office suite (incl. Mail, Word, Powerpoint and Excel) essential
Diverse and excellent writing skills
Enthusiastic / confident / professional / diplomatic
Exceptional interpersonal skills
Team player with initiative
Presentation skills
Ability to cope with pressure, work to tight deadlines and handle diverse activities
Reliable, organized and attention to detail
Passion for client delivery and service
Organisation and administration skills essential
Accountable with good follow-through
Commercial awareness
Demonstrate an understanding of all (i.e. digital, social and TTL channels)
as per spec
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.