Posted:
7/23/2024, 5:00:00 PM
Location(s):
Arkansas, United States ⋅ Istanbul, Turkey ⋅ Bağcılar, Istanbul, Turkey ⋅ Saskatchewan, Canada ⋅ Wyoming, United States ⋅ Abidjan, Côte d'Ivoire ⋅ Arizona, United States ⋅ Hawaii, United States ⋅ Abobo, Abidjan, Côte d'Ivoire ⋅ Georgia, United States ⋅ Rhode Island, United States ⋅ Atlanta, Georgia, United States ⋅ British Columbia, Canada
Experience Level(s):
Senior
Field(s):
Consulting ⋅ Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
Hybrid
Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About the Team
The Workday Success Plans Team are all about our customers and their post Go-Live journey - we create programs to help them drive business value from their Workday applications. The team is responsible for delivering a variety of programs and services to our customers ranging from feature demonstrations to full feature deployments.About the Role
The Workday Success Plans team works directly with customers through targeted micro consulting engagements to help solve their business needs using the Workday application. Responsible for acting as a trusted Workday advisor, you will have the opportunity to assist customers with how-to questions, troubleshoot and guide customers through configuration, and provide feature demonstrations. As a Workday Spend expert, customers will benefit from your knowledge as you share your experience, identify key considerations, and highlight standard methodologies.
Our Consultants have a deep understanding of Workday Financials applications. In this position, we are looking for expertise in some of the following Functional Areas:
Workday Strategic Sourcing
Intake Forms
Pipeline
Sourcing
Contracts Management
Supplier Relationship Management
Procurement
Requisitions/Purchase Orders
RFX
Receipts/Receipt Accruals
Supplier Portal
Procurement Cards
Supplier Accounts
Suppliers
Supplier Invoices
Matching
1099 Processing
Inventory
Stock Requests/Fulfillment Processing
Par Management
Cycle Counts
Replenishment
Expenses
Spend Authorizations
Expense Report Processing and Repayments
Credit Card Processing
Travel Booking Records
Major Responsibilities Include:
Conducting research to ensure understanding of customer questions and related Workday concepts.
Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
Clearly and effectively communicating responses and value to customers.
Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
Keeping up to date with industry practices and the ability to engage with our customers on those topics.
Helping drive the creation of new programs to drive customer feature adoption.
In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as:
Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers
Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization
Provide one-on-one customer configuration designs
Deployments including full deployment of Workday features
About You
Basic Qualifications (P4)
5+ years of consulting experience in change management or management consulting
5+ years of software consulting and deployment experience
2+ years functional expertise in Workday Financials
Other Qualifications
Certified in Workday FINS and other specialty such as Expenses, Procurement, Suppliers, Inventory, etc. Ability to certify in other Workday Financials functional areas and to deploy the solution.
Capable of influencing, interacting and collaborating with senior executives, internally and externally.
Capable of understanding complex, technical process issues and facilitate/influence decision making.
Excellent verbal and written communication skills.
Ability to distill complex concepts into compelling, relevant and understandable presentations is paramount.
Ability to demonstrate Workday effectively (including value, benefits, etc.) as part of any enablement program.
The ability to work on multiple engagements and deliverables simultaneously.
Bachelor’s degree or equivalent and relevant working experience required.
Ability to travel up to 20%
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
Website: https://workday.com/
Headquarter Location: Pleasanton, California, United States
Employee Count: 10001+
Year Founded: 2005
IPO Status: Public
Last Funding Type: Series F
Industries: Enterprise Software ⋅ Human Resources ⋅ SaaS ⋅ Software