Sales Support Specialist

Posted:
9/16/2024, 11:08:37 PM

Location(s):
Helsinki, Mainland Finland, Finland ⋅ Mainland Finland, Finland

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Hybrid

We handle and deliver the logistics of nearly everything – e-commerce parcels, heavy freight items, postcards or love letters – on your terms! Posti is evolving and its transformation is built by a diverse pool of professionals from postal employees to artificial intelligence experts. In a big company, the range of possibilities is huge. Make Posti your next big opportunity – join us to create the future Posti!

We are now looking for a new Sales Support Specialist

In this role you get to support our sales professionals in their customer work, sales process, and general support tasks related to sales. As a sales support specialist you are the one behind the curtains to provide support in creating offers, building customer support materials, and help with reporting, documentation, and Sales Force maintenance together with our Customer Success Managers.

To build foundation to your own growth as a future sales professional, you will have the opportunity to take on minor customer accounts to handle independently. As a person you are a customer oriented and trustworthy team player with excellent change capabilities.

To succeed in this position, we hope that you have:

  • Suitable education and previous experience in similar roles
  • You are familiar and fluent with all the Office 365 tools
  • Previous experience with Posti’s sales systems: Sales Force, Power BI, Qlikview, Console 
  • Good knowledge of Posti’s products, specifically PS products
  • Strong teamwork and collaboration skills, especially when assisting the team with various sales support tasks, such as reporting
  • Strong written and spoken skills in both Finnish and English

Why should you join us?

  • You will have the opportunity to work for one of Finland's largest companies. We employ around 17,000 people in the Nordic and Baltic countries, and our operations impact the daily lives of millions of people.
  • You will have an excellent opportunity to develop your career and skills through diverse tasks, development projects, and training programs.
  • We believe that every employee at Posti deserves caring leadership. All our managers undergo Caring Leader training, and together, we are building a caring work culture.
  • We promote a diverse and inclusive work environment. Additionally, we are pioneers in our industry in building a more sustainable future. Our goal is to operate entirely fossil-free by 2030. We aim for net-zero emissions in our own operations and throughout our value chain by 2040.
  • As part of our employee benefits, we offer comprehensive occupational healthcare through Mehiläinen, ePassi benefits for culture, sports, and commuting, an excellent gym and group exercise classes at our Ilmala office, and lunch at discounted staff rate. You will also get to participate in events organized by the Posti Group’s occupational wellbeing foundation (e.g., amusement park days, concerts, sports events).
  • We work according to our hybrid model, both in the office and remotely.

For more information about this position, please contact Account Director Nina Hedberg (+358503480306 / [email protected]) on 20.9.2024 between 11.00-13.00.

The recruitment process is as follows:

1. Phone discussion with the hiring manager which will be conducted with the most suitable candidates

2. Interview with the hiring manager (face-to-face or via Teams)

3. Final meetings with top candidates

4. Job offer

Would this be your next career move? Please leave your application by 24.9.2024 via Posti’s recruitment system. The position will be filled as soon as a suitable candidate is found.

We value diversity, equity, and inclusion in our work community. We encourage applicants of different ages and genders, as well as persons belonging to linguistic, cultural, or other minorities to apply.

We hope to hear from you soon! 

Our common values – reliable, respectful, progressive - guide everything we do. Read more!

Posti Group Oyj

Website: https://posti.com/

Headquarter Location: Helsinki, Southern Finland, Finland

Employee Count: 10001+

Year Founded: 1638

IPO Status: Private

Industries: Delivery ⋅ Delivery Service ⋅ E-Commerce ⋅ Financial Services ⋅ Logistics ⋅ Supply Chain Management