Job Overview

GENERAL SUMMARY:

Under general direction of the IT Radio System Team Lead, installs, and maintains facilities that enhance radio communications at the airport. The areas of focus include but are not limited to airline proprietary systems; RF communications and as technological advances transform RF communications, guide DFW in policy and practice, leading the Airport in subject matter expertise. Work involves extensive contact and coordination with Airport Board staff, vendors, contractors, and outside agencies to assist the ITS Radio Lead as applicable.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• 1. Assists in development and maintenance systems that facilitate the smooth operation of DFW Airport Terminals, specifically, but not limited to, critical communication systems in the areas of passenger services, airfield operations and radio communications.
• 2. Assists with the translation of functional specifications into detailed technical Radio systems designs.
• 3. Performs development and testing of Radio systems.
• 4. Provides support to DFWIA agencies related to tactical and secure communications.
• 5. Assists with development of maintenance plans and provides technical advice to integrate technological applications to enhance operational requirements.
• 6. Serves as troubleshooter and trainer to resolve operational and technical problems for radio systems users.
• 7. Identifies technical issues with radio communications experienced by users, designs modifications and enhancements to improve the effectiveness of communications systems; provides briefings on proposed modifications or enhancements for implementation.
• 8. Programs, maintains, troubleshoots, and repairs the following LMR assets: NEC microwave components, EFJ P-25 radio system, and Zetron consoles.
• 9. Sets up, configures, and uses complex instrumentation to perform communication tests and maintenance.
• 10. Ensures that current and future systems that are planned, developed, are compatible with existing systems.

MINIMUM REQUIREMENTS:

• · Bachelor's degree in business, computer science, information technology or related field.
• · Four (4) years of experience with EF Johnson RF systems and components.
• · Zetron console technical knowledge.
• · Basic knowledge of ES Chat equipment.
• · Ability to program EFJ radios.
• · Ability to pull management reports from the EFJ radio system.
• · Any equivalent combination of education and/or experience may be substituted for the above.
• · Possession of a valid class C driver's license.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• · Knowledge of the principles and practices of public safety radio communications, and end-user support issues.
• · Knowledge of the principles and practices of business and public administration.
• · Knowledge of current computer technology (Windows, Active Directory, Virtualization, Server architecture).
• · Ability to use Excel, Word and other office programs
• · Ability to be on call 24/7.
• · Ability to establish and maintain effective working relationships.
• · Ability to communicate clearly and effectively, both orally and in writing at all levels of the organization.
• · Ability to identify technical issues with radio communications experienced by users.
• · Ability to propose modifications and enhancements to improve the effectiveness of communications systems and ensures implementation.

DESIRABLE:

• · Federal Communications Commission (FCC) licenses.
• · Related technology certifications in RF best practices or other industry recognized certifications in related Radio field.
• · Experience with the principles and practices of information security.
• · Experience with Public Safety Emergency Communication Systems.
• · Experience with and/or certification in Public Safety Systems and NFPA 1221.

SPECIAL REQUIREMENT:

• · Must obtain a Security Identification Display Area (SIDA) Airport Identification/Access Badge (badge) in accordance with Department of Homeland Security Transportation Security Administration (TSA) requirements in Chapter 49 of the Code of Federal Regulations Part 1500 et. Al. and DFW Airport’s Airport Security Program within thirty (30) days from date of employment and maintain qualification for a SIDA badge upon each badge renewal.
• · Ability to obtain Department of Homeland Security Customs and Border Protection (CBP) security access clearance within thirty (30) days from date of employment and maintain qualification for CBP security access clearance upon each CBP security access renewal.

EFFORT:

• · Works in an office and field environment.
• · Ability to lift up to 30 pounds.
• · Ability to work in cramped locations as needed.
• · Communicates by telephone, computer, in writing, and in person.
• · May walk or stand for extended periods of time.
• · May sit for prolonged periods of time.
• · Uses keyboard devices and computer monitors.
• · Uses near-visual acuity in reading written documents, drawings, contracts, and technical specifications.
• · Uses substantial reasoning abilities in performing analysis and solving problems.
• · Exchanges information by phone, in writing and in person.
• · Drives to locations on Airport property.

About Us

We are Dallas Fort Worth International (DFW) Airport-one of the most successful airports in the world by any definition. We are recognized for our innovation, leadership, drive for excellence and talented employees.

Our success is made possible because of the diverse talents of over 2,100 employees who champion our mission of providing an exceptional airport experience to our customers and connect our community to the world. We are looking for the best talent to join us and help reimagine what an airport can be.

Bring your talents to DFW. Live and work with purpose.