About Carrier  

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier. 

About the role

This role is customer focused, proactive, energetic and collaborative working within the Human Resource Operations shared service function. The HR Ops team will function across the business and will provide support to employees, managers, and HR professionals. This role will support the provision of a consistent, timely and accurate advisory service to key stakeholders and customers. Responsibilities include interpretation of and response to a wide variety of HR related inquiries. In this exciting role, you will research, analyze and respond to inquiries ranging from simple policy questions to moderate issues. Responsibilities include: candidate reimbursement, working closely with Talent Acquisition, managing invoices, onboarding and handling letters of employment for Visa's and Immigration. Additionally, merit and bonus cycles, salary survey participation, annual benefit enrollment and provide data for any grading or job evaluation requested by the business.

Requirements

We are looking for people who are creative, proactive, decision-makers, team workers and effective communicators. If this is you, get in touch!

As a minimum you must have:

• High school degree
• Strong communication skills in English, German and one of the following languages : French or Spanish.
• Previous experience in HR/Back office/Admin/Customer Care related role
• Detail-oriented mentality

Although not necessary, it would be nice if you have:

• Knowledge of working in Workday and ServiceNow
• Knowledge of any other language

Responsibilities

As an HR Specialist, you’ll be responsible for:

• Provide superior customer service, accurate and timely first contact resolution to employees, managers, and HR professionals.
• Provide support to Human Resource Operations team and business units with admin transactions, data validation, auditing and corrections.
• Support the subject matter expert (SME) for all policies and procedures.
• Ensure data integrity through audits of the HR Information System.
• Update and analyze work process design and flow for policies and procedures.
• Provide policy interpretation recommendations.
• Create and present training presentations.
• Research and work in a team environment to resolve employee issues, by working directly with internal/external clients and vendors.
• Serve as an employee and customer advocate.
• Identify and drive process improvements, quality and compliance across the function.
• Analyze data issues and provide Root Cause Analysis in problem resolution.
• Incorporate Lean practices into all daily activities and ongoing projects.
• Conduct analysis and prepare ongoing HR reports to effectively administer policies and programs.
• Responsible for achieving internally-set quality standards, identified goals and metrics and overall targets are met and/or exceeded.
• Assist with data migration and auditing during acquisition process.
• Ensure alignment of grading structure and support Gender Pay Reporting.
• Foster, develop and maintain strong internal and external relationships with key vendors.
• Ensure use of employee self service.

Pay Range 

Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.     

Other Compensation: 

This position may be entitled to short-term cash incentives, subject to plan requirements.  

Benefits 

We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success. 

Equal Treatment and Non-Discrimination 

Carrier is committed to equal treatment and non-discrimination principles.  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable  protected class.  

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws. 

Application Deadline: 

Applications will be accepted for at least 3 working days from Job Posting Date.

Job Applicant’s Privacy Notice 

Please click on the link below to review the Job Applicant Privacy Notice. 

Use of AI 

Technology-enabled tools may support parts of the recruitment process, with oversight by people.

Pay Range:

Kč399,600.00-Kč998,400.00