Bed Control Specialist

Posted:
6/10/2024, 5:00:00 PM

Location(s):
Georgia, United States ⋅ Marietta, Georgia, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Coordination, prioritization and efficient use of all beds within the hospital for surgical cases, cardiac cath lab cases, vascular institute cases, special procedures, direct admissions from MD office or home, ER admissions, unit to unit transfers and transfers in from other facilities. The applicant must have excellent computer, telephone and customer services skills. The applicant must be able to keep accurate data to reflect patient location, bed usage, bed availability and pt. flow timing.

Core Responsibilities and Essential Functions:

  • Maintenance of accurate and centralized information for all patients requiring placement in the hospital
  • Coordination of all procedural and surgical schedules for priority and accuracy of placement.
  • Coordination of all admissions into the hospital i.e. direct admission, ER and hospital to hospital transfers.
  • Coordination of unit to unit moves to facilitate opening appropriate beds as needed.
  • Communication of information related to patients requiring placement
  • Evaluation of all procedure and surgical schedules for pts requiring bed assignments post procedure and communication of this information to the appropriate unit.
  • Evaluation of all ER admission requests for appropriate information for determination of placement.
  • Processing of information from physicians office for accuracy regarding direct admits for proper placement and communication of this information to appropriate unit.
  • Communication with the House Supervisor regarding all patients requiring admission from another hospital.
  • Notification of Bed Control Manager or House Supervisor of questionable admission for assistance from Utilization Management.
  • Communication and Placement of Patients in Emergent Situations
  • Communication of patient requiring critical care placement to Unit Bed Coordinator of Critical Care and House Supervisor.
  • Accuracy in obtaining information to call in the On-Call Teams for either Cath Lab or CVOR, calling in team, obtaining bed and notification of House Supervisor.


Required Minimum Education:

  • High school diploma or equivalent


Required Minimum Experience:

  • Minimum 1 year healthcare work experience Preferred


Required Minimum Skills:

  • Knowledge of Medical Terminology preferred
  • Computer, telephone, multitasking, customer service
  • Computer Skills
  • Basic computer knowledge is required
  • Proficiency in utilization of Pre- Admit and Bed Tracking required.
  • Proficiency in utilization of Star Navigator required.
  • Proficiency in utilization of PHS for schedules.
  • Proficiency in use of word and excel needed for data collection and monitoring.
  • Multitasking Abilities.
  • Job requires utilization of telephone and computer simultaneously.
  • Creatively utilize resources with the ability to think outside the box to meet the needs of the patients needing beds.
  • Know when to ask assistance from Manager, House supervisor or Coordinator.
  • Customer Service skills must always be utilized during all tasks

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.