Job Classification:

Technology - Admin & Support

Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you’ll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions.  

Your Team  
The IT Asset Management (ITAM) Lead is a senior individual contributor responsible for executing and optimizing the enterprise IT Asset Management program across hardware, software, cloud, and SaaS assets. This role ensures accurate asset inventories, lifecycle discipline, cost optimization, and compliance with regulatory and risk requirements through hands‑on execution and strong cross‑functional collaboration.

Location: Newark, NJ hybrid (3 days/week in office)

Here is What You Can Expect on a Typical Day   

· Execute and maintain end‑to‑end IT asset lifecycle processes from acquisition through retirement

· Serve as the ITAM subject matter expert, providing guidance to Technology, Finance, Procurement, Risk, and Security teams

· Maintain accurate and complete asset records aligned to CMDB and lifecycle standards

· Proactively manage End‑of‑Life (EOL) and End‑of‑Support (EOS) risks and drive remediation activities

· Perform software license reconciliation, compliance assessments, and optimization activities

· Support software publisher audits, renewals, and true‑up efforts with defensible data

· Ensure accurate tracking and governance of hardware assets, including secure disposal

· Monitor and remediate asset data quality issues, including gaps, duplicates, and misclassifications

· Support financial processes such as capitalization, depreciation, and chargeback/showback through reliable asset data

· Execute ITAM controls aligned to regulatory and risk frameworks (e.g., SOX, NYDFS, NIST)

· Provide audit evidence and support internal and external audit inquiries

· Act as a hands‑on functional owner and power user of ITAM tools (e.g., ServiceNow HAM/SAM)

· Produce operational and executive‑level reporting on asset posture, compliance, and risk

· Identify and implement continuous improvement opportunities across ITAM processes and tooling

What You Will Need:

· Proven experience in IT Asset Management, Software Asset Management, or related technology operations

· Strong hands‑on experience with enterprise ITAM tools (e.g., ServiceNow HAM/SAM)

· Solid understanding of asset lifecycle management, licensing, and compliance requirements

· Ability to work independently, manage multiple priorities, and influence across teams without direct authority

Skills & Competencies

· IT Asset Management & end‑to‑end lifecycle expertise

· Strong analytical and problem‑solving skills

· Cross‑functional collaboration and stakeholder influence

· Continuous improvement mindset

· ITAM tools proficiency (e.g., ServiceNow HAM/SAM)

· Risk, regulatory, and audit alignment (SOX, NYDFS, NIST)

You’ll Love Working Here Because You Can  

Join a team and culture where your voice matters; where every day, your work transforms our experiences to make lives better. As you put your skills to use, we’ll help you make an even bigger impact with learning experiences that can grow your technical AND leadership capabilities. You’ll be surprised by what this rock-solid organization has in store for you. 

What we offer you: 

• Market competitive base salaries, with a yearly bonus potential at every level 
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave 
• Retirement plans: 
• 401(k) plan with company match (up to 4%) 
• Company-funded pension plan 
• Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs 
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development. 
• Tuition Assistance to help finance traditional college enrollment toward obtaining an approved degree, many accredited certificate programs, and industry designations. 
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. 

To find out more about our Total Reward package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week. 
#LIhybrid

What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $114,500.00 to $188,900.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

• Market competitive base salaries, with a yearly bonus potential at every level. 

• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 

• 401(k) plan with company match (up to 4%). 

• Company-funded pension plan. 

• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. 

• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.  

• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.  

• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. 

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.