Posted:
1/13/2026, 5:29:43 AM
Location(s):
Des Moines, Iowa, United States ⋅ Iowa, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
Hybrid
About this role:
Wells Fargo is looking to hire a Loan Documentation Processor on the Loan Manufacturing Team as part of Consumer Lending Shared Services. If you thrive on delivering an exceptional customer experience, developing strong relationships with internal partners and customers, and working with strong organizational skills, we want to talk to you!
In this role, you will:
Support in performing a variety of loan documentation duties on moderately complex loans to ensure compliance with company's policies and procedures for loan products
Perform loan documentation for moderately complex loans
Process and close for loan products
Interpret Loan Documentation policies while analyzing applicant, property, and documentation, ordering all required verifications, documentation, and subsequent follow ups
Receive direction from Loan Documentation supervisor and escalate non-routine questions
Manage an assigned pipeline of loans and provide guidance and training to other Loan Documentation individuals
Interact with immediate Loan Documentation team and functional area on routine process
Required Qualifications:
2+ years of customer service, loan administration, collections, or sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
1 plus years of Mortgage processing experience or financial services experience
1 plus years of CORE experience
Previous loan document review experience
Ability to partner and collaborate with both internal and external partners: Sales, Operations, outside lenders and affiliates.
Intermediate Microsoft Office skills - excel, outlook, word, and etc
Analytical and High attention to detail and accuracy skills
Ability to transition from task to task quickly and efficiently.
Ability to understand and meet deadlines.
Strong professional oral and written communication skills.
Job Expectations:
This job offers a hybrid work schedule.
Visa sponsorship is not available for this position.
Relocation assistance is not available for this position.
Required locations listed below.
Posting Location:
801 Walnut St. DES MOINES, IA 50309
Posting End Date:
18 Jan 2026*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Website: https://www.wellsfargo.com/
Headquarter Location: San Francisco, California, United States
Employee Count: 10001+
Year Founded: 1852
IPO Status: Public
Industries: Banking ⋅ Financial Services ⋅ FinTech ⋅ Insurance ⋅ Payments