Strategic Customer Success Manager

Posted:
11/6/2024, 1:27:54 AM

Location(s):
Barcelona, Catalonia, Spain ⋅ Hamburg, Germany ⋅ Capital Region of Denmark, Denmark ⋅ Genoa, Liguria, Italy ⋅ Gdańsk, Pomeranian Voivodeship, Poland ⋅ Gothenburg, Västra Götaland County, Sweden ⋅ Gothenburg, Sweden ⋅ Västra Götaland County, Sweden ⋅ Attica, Greece ⋅ South Holland, Netherlands ⋅ Antwerp, Belgium ⋅ Helsinki, Mainland Finland, Finland ⋅ Copenhagen, Denmark ⋅ Lisbon, Lisbon, Portugal ⋅ Marseille, Provence-Alpes-Côte d'Azur, France ⋅ England, United Kingdom ⋅ Liguria, Italy ⋅ Rotterdam, South Holland, Netherlands ⋅ Provence-Alpes-Côte d'Azur, France ⋅ London, England, United Kingdom ⋅ Oslo, Norway ⋅ Pomeranian Voivodeship, Poland ⋅ Mainland Finland, Finland ⋅ Piraeus, Attica, Greece ⋅ Oslo, Oslo, Norway ⋅ Hamburg, Hamburg, Germany ⋅ Copenhagen, Capital Region of Denmark, Denmark ⋅ Piraeus, Greece ⋅ Lisbon, Portugal ⋅ Antwerp, Antwerp, Belgium ⋅ Catalonia, Spain

Experience Level(s):
Senior

Field(s):
Business & Strategy ⋅ Customer Success & Support

Workplace Type:
Remote

Portcast is a venture-backed startup that predicts global trade flows to help logistics and shipping companies become more resilient and profitable. We are a predictive analytics company offering a fast-paced, innovative environment where you will be empowered to drive value for our clients, collaborating closely to align our AI-powered insights with their business goals. We are customer-obsessed and are constantly working to provide our clients access to actionable and insightful data to build resilient supply chains.

Based in Singapore and backed by leading VCs and senior industry advisors, Portcast is a team of tech and industry talent building a game-changing product for the logistics and shipping industry.

About the Role:
We are seeking a strategic and results-driven Customer Success Manager who will play a critical role in ensuring our clients achieve maximum value from our solutions. In this role, you’ll work closely with our clients, including key decision-makers, to understand their needs and align our offerings with their goals. You will build long-term partnerships, influence product direction through client insights, and be the advocate of our clients’ voices within Portcast.
Join us at Portcast and be part of a high-performing team shaping the future of the logistics and shipping industry through cutting-edge predictive analytics. You’ll have the opportunity to drive meaningful impact for our customers and help build a resilient supply chain ecosystem. If you’re passionate about customer success, innovation, and helping businesses unlock the power of data, we want to hear from you!

Portcast

Website: https://portcast.io/

Headquarter Location: Singapore, Central Region, Singapore

Employee Count: 11-50

Year Founded: 2017

IPO Status: Private

Last Funding Type: Seed

Industries: Analytics ⋅ IT Infrastructure ⋅ Logistics ⋅ Machine Learning ⋅ SaaS ⋅ Software ⋅ Supply Chain Management