Job Profile Summary:

Directs and manages the day-to-day activities of an organization's operations, typically through subordinate operations managers.

Major Duties and Responsibilities:

• Implements company policies, procedures and initiatives.
• Evaluates and enhances current operational systems.
• Monitors performance against operational goals and develops reporting and auditing processes used to analyze operational effectiveness.
• Coordinates operations with other functions.
• Manages through subordinate managers and professionals in larger groups of moderate complexity.
• Provides input to strategic decisions that affect the functional area of responsibility.
• Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
• Comply with the requirements of the company’s Quality Management System. 

Required Skills, Experience, and Education:

• Bachelor's degree
• 3+ years of managerial experience
• Possess excellent verbal and written communication skills
• Able to make creative, timely and independent decisions
• Work overtime as needed

Desired Skills, Experience, and Education:

• CargoWise One(WiseTech) Experience
• Confident, team-oriented, and enjoy working in a fast-paced environment
• Self-managed and highly motivated
• Displays integrity, reliability, empathy, and a strong work ethic

Physical Requirements:

• Remain in a stationary/seated position for an extended period.
• Regularly required to operate a computer, telephone, keyboard, and other office machinery.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• The ability to hear, understand, and distinguish speech and/or other sounds.