In This Role

• Assist in reviewing and documenting low-rated security alerts and incidents
• Conduct preliminary checks and triage under guidance before escalation
• Learn how escalation procedures work and how the security team collaborates with IT partners
• Assist in monitoring and reviewing logs and alerts from our SIEM, with a focus on Microsoft, Azure, Aruba, and Meraki environments
• Support analysis by noting unusual activity or recurring patterns
• Track and document common alerts for trend reporting
• Assist with collecting indicators of compromise (IOCs) for further analysis
• Observe how low-rated alerts can be leveraged to identify anomalies that may signal potential threats
• Participate in reviews of incident investigations to understand their origin, impact, and resolution
• Learn how findings are documented and how recommendations are developed to improve detection, reduce false positives, and enhance response times for future incidents
• Assist in maintaining notes on alerts, incidents, and follow-up actions
• Contribute to process documentation for security monitoring and incident response workflows
• Other duties as assigned, in accordance with training and qualifications
• Uphold the Core Values and be a valuable member of the Four Hands Team
  • Be open and honest
  • Reach for excellence
  • Act with responsibility
  • Value the whole person
  • Enjoy the journey

The Ideal Person

• Currently pursuing a degree in Information Technology, Computer Science, or a related field
• Basic understanding of information security principles (threats, vulnerabilities, incident response)
• Strong attention to detail, analytical mindset, and eagerness to learn
• Effective communication skills and willingness to collaborate across teams